A franchisee of Dunkin' Donuts, the largest coffee and baked goods chain in the world, is looking for a Store / Restaurant Manager. Our Store Managers play a vital role in restaurant operations by recruiting and training an exceptional staff, ensuring guest satisfaction and implementing corporate standards.
Principal Responsibilities and Key Activities:
Exhibits excellent interpersonal skills, building a customer focused team through sales promotions that leverage business opportunities and create a competitive spirit within the store.
Responsibilities also include driving profitability and overall operation of the restaurant according to Dunkin' Donuts operational standards along with the ability to make logical and timely decisions under tight deadlines.
Builds Team Talent:
Ensures only the right people are hired and developed in the restaurant. Builds teamwork through effective training, deployment and communication. Understands performance criteria and holds self and team accountable through effective coaching.
Drives Sales Growth:
Thinks creatively and seizes business opportunities. Learns quickly, challenges the status quo, seeking new and better ways to doing things. Projects a competitive spirit and a drive to succeed through having pride and expertise in area of responsibility.
Manages Profit & Loss and Restaurant Compliance:
Utilizes learning to identify trends in performance and probes the situation to analyze the root cause of an issue. Understands the critical nature of making logical and timely decisions under tight deadlines and high-pressure situations.
Plans and Communicates:
Understands the importance of creating and executing an actionable plan to achieve goals. Clearly conveys important information and ideas and influences others to align with strategies and tactics.
Expected Behaviors
Exhibits and delivers exceptional guest satisfaction Demonstrates leadership skills through example Profit & Loss financial responsibility Drives revenue through sales growth