Customer Care Supervisor

Thanks to the countless contributions of our valued associates, Raymour & Flanigan is now the tenth largest, third- fastest growing U.S. furniture retailer! Our dedicated associates enhance the customer experience through passion, unwavering focus, teamwork and professionalism. If you desire to work for a family owned company that believes in treating people well, then Raymour & Flanigan may be the career opportunity for you.

Raymour and Flanigan is currently seeking a Customer Care Supervisor to transform ordinary customer interactions into Extraordinary Experiences!

POSITION OVERVIEW:
We are looking for highly motivated, customer focused individuals with a positive, polite and enthusiastic attitude that would like to grow with our company.  Our most successful Customer Care Supervisors have excellent phone etiquette, are able to multi-task and are capable of working in a fast-paced professional environment.  We are looking for individuals that have excellent communication, interpersonal, and organizational skills.  Strong computer skills a must.

REQUIREMENTS:
Candidates should have 1-2 years of supervisory experience in a  customer service or retail environment. We are looking for forward thinking, creative, future leaders who are capable of  modeling service excellence from answering finance and service inquires to handling elevated situations. Local travel throughout the region, along with the flexibility to work a retail schedule including nights, weekend, holidays and events are required.   If you are interested in a rewarding career in retail, then we are looking to set up an interview with you!