Staples, Inc. is headquartered outside of Boston and sells a wide range of office products, including supplies, technology, furniture, and business services. Staples is committed to make buying office products easy. Associates serve consumers and businesses of all sizes - from home-based businesses to Fortune 500 companies. Staples invented the office superstore concept and today, is the largest operator of office superstores in the world. Staples also serves its customers through its mail order catalog, e-commerce and contract businesses. More information is available at www.staples.com. Staples values the diversity of our customers, associates and suppliers.

We offer very competitive benefits including; dynamic work environment, 401K, discounted employee stock purchase plan, adoption assistance, Annual Associate Scholarship Plan, Associate InventionQuest, training and development, "Work/Life" initiatives and other voluntary benefits such as pet insurance and identity theft protection. This all translates into exciting career opportunities with a talented team dedicated to personal and professional growth.

Staples is an EEO/AA Employer

Account Manager- Program Sales

Summary: The position is responsible for supporting the Inside Account Managers in driving Technology Sales in both the product and service areas. Additional responsibilities will include generating a consistent stream of new prospect meetings through self-directed, aggressive lead generation activities and account qualifications as well as handling inbound inquiries from prospective technology customers, qualifying their needs and setting up meetings to present our product and services portfolios.

Primary Duties and Responsibilities:
Collaborate with Inside Account Managers to prospect and develop Technology sales to new and existing SBA customers by being the resident expert in Technology products and services.

Research and identify the appropriate vendor, and effectively act as a conduit between the Inside Account Manager and the vendor to ensure all program requirements are met during the selling, implementation and maintenance phases.

Develop and maintain relationships with diverse personalities within the organization, including key stakeholders and executive contacts.

Skillfully qualify needs of the client and effectively translate into a compelling value proposition.
Self directed continuous improvement of sales and technical knowledge.

-Technology Products and/or services industry experience.

-Ability to "team sell" through an understanding of business process.

-Strong ability to develop a professional rapport, overcome objections and persuade while maintaining a dynamic professional demeanor and presence over the phone.

-Excellent grammar, written and oral communications.

-Excellent organizational skills.

-Experience with MS Office and Customer Relationship Management (CRM) tools and processes preferred.

-Resourcefulness that demonstrates independent working capabilities.

-Ability to multi-task and problem solve.

-Bachelors Degree preferred with 3-5 years experience.

 

 

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