Job Title:                    Program Logistics and Reporting Coordinator

Reports to:                Account Manager

Job Summary

Responsible for logistical and administrative program support including but not limited to reporting services, oversight on shipping and inventory logistics, field administrative support, mapping and creating representative schedules, creating and maintaining compliance reports,  etc. The goal of the program is to ultimately meet all of the needs of the Premium client and retailer program partners including but not limited to increasing product knowledge, awareness and ultimately sales.  Position is based out of our Chesterfield, MO Corporate Offices.  We offer a full benefits package and a fun and fast paced work environment!

Job Requirements/Duties

·         Works with Account Manager to effectively create program set-up in our proprietary Q-Trax reporting system and ensure that all critical pieces of program reporting needs are met.

·         Creates and maintains store lists and uses mapping software, MapPoint to route territories and manage mileage expenses.

·         Works directly with field teams to ensure that logistical needs are met including assignment support, and coordination of representative administrative needs.  

·         Works directly with Account Manager and field management to ensure the field roster is kept up to date and additional field personnel needs are identified.

·         Creating and maintaining compliance reports by pulling information from the Q-Trax system.

·         Reporting is a critical piece. Reports to be read and issues addressed, they include but are not limited to: Issue and comment reporting, merchandising information, sales reports, quality compliance reports, execution compliance reports, sales reports, exception reports, etc.

o        Works directly with the Account Manager to ensure weekly summary reports are received by field management (including pictures and critical information of compliance, Good News, challenges, scheduled trainings etc)… no later than Sunday at midnight. 

·         Deployment programs are critical and as such the Program Logistics and Reporting Coordinator is responsible for attending daily calls and updating master files as well as reorganizing and scheduling the team to successfully execute as per plan.

·         The Program Logistics and Reporting Coordinator is responsible for ensuring all projects and expenses including hours and travel are billed to the correct purchase order. This requires setting clear expectations of our field teams so that we meet both the quality and quantity execution requirements of our clients.

·         Works in conjunction with the Account and Training Management to ensure that all representatives are fully trained at all times. Must identify any additional training needs to the training manager.

·         Has daily / weekly communication with the Account Manager and field management to ensure that all reports and time sheets are completed within the timeframe required, ensure ongoing development and proficiency, problem solve with reps, help identify opportunities, review reported findings, etc.

·         Identify any client, retailer or Premium needs that have not been met that may affect program goals being achieved.

·         Attends weekly planning / review conference calls as requested.

·         Travel to manufacturer or other locations as requested, expectation however is no more than 4 x a year for any travel outside of Premium corporate location.