Automotive Internet Sales Specialist

COMPANY:

The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX.  We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction.

AUTOMOTIVE INTERNET SALES SPECIALIST

JOB OVERVIEW:

We currently have an opportunity available for an Automotive Internet Sales Specialist at our Rio Grande Valley locations.  Qualified candidates will share our passion for great customer service and have a drive to go above and beyond the minimum standard.  The key responsibilities for this position included responding to prospective customer inquiries through email and the telephone, following up with clients to encourage repeat business and to generate trust with the customer in a hassle-free environment.

RESPONSIBILITIES:

• Communicate effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person.
• Directs customers to product information resources, including those available on the Internet.
• Checks emails frequently and responds to inquires immediately.
• Delivers messages intended for other departments promptly and notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
• Handles all Internet sales inquires personally
• Maintains an ongoing customer database to capture repeat business.
• Attends product and sales training as requested by sales manager.
• Schedules first service appointment.

REQUIREMENTS:

• Superior customer service and communication skills.
• Must have the ability to track, manage, distribute, and oversee the conversation of all provided leads.
• Prior Car Sales experience is NOT Required
• Bi-lingual in Spanish a plus, but not required
• Has thorough knowledge of all dealership products and services.
• Valid driver’s license
• Must be eligible to work in the U.S.
• Pass drug test
• Self-disciplines and motivated to go above and beyond the minimum standard.
• Automotive and/or military experience a plus.

BENEFITS:

• Medical
• 401K
• Drug Free work environment
• Monthly training classes

 E.O.E.