Limited-Term Inside Sales Representative

Greatland Corporation is a provider of tax and wage software, electronic tax documents, software-compatible printed tax and wage forms.  We seek to be the leading provider of W-2 and 1099 reporting solutions for small businesses and the accounting professionals who serve them. 

Greatland is proud to be an Employee Owned company, enabling employees to share directly in our future success.

Immediate Start Dates!

We value your assertive, competitive, independent, self-initiating, relationship building and learning talents --Use them to your success as a member of our Quick Strike Sales Campaign Team! 

Contact customers via telephone to generate renewal and cross sales of core Company products and services, as well as follow-up with customers to assure their satisfaction with products and services. 

• Develop relationships with customers to determine their specialized needs.
• Inform customers of current promotions and new or upgraded products.
• Determine cross-sell and up-sell opportunities for customers.
• Promote value, quote prices and encourage customers to purchase.
• Respond to customer inquiries and solve problems, directly or through other internal resources, and solicit additional sales.
• Assist customers requesting information about software products and with placing software orders.
• Maintain customer accounts with regular communication and follow-up.
• Investigate and resolve delivery problems for customer.
• Authorize the return and reshipment of products.
• Maintain daily sales activity information.
• Generate daily total call volume of 80 to 100 calls.
• Meet assigned, individual sales goals.

• Professional and proficient verbal communication skills, including the talent to build customer relationships, persuade, influence and negotiate with customers to purchase product.
• Previous sales experience is helpful; however, training is provided.
• Ability to calculate figures and amounts, such as discounts, commisions and percentages.
• Ability to apply common sense and verify understanding to carry out instructions furnished in written or verbal form.
• Working knowledge of and skills in using Microsoft Word, Excel and Outlook (email).