Description
CUSTOMER SERVICE REPRESENTATIVE
POSITION SUMMARY:
This position is responsible for conducting Customer Service within our Contact Center, assisting customers with basic product questions, customer service issues, and developing effective and profitable customer relationships to foster future business.
Full and part-time positions avaialble!Â
Requirements
EDUCATION & EXPERIENCE REQUIRED:
- Demonstrated proficiency in customer service related fields.
- Previous customer service experience.
- Above average verbal and written communication skills.
- Ability to learn new systems.
- Bilingual skills a plus.
KNOWLEDGE, SKILLS AND ABILITIES:
- Strong communication (written/oral) skills.
- Excellent organizational and planning skills.
- Excellent listening skills.
- Delegates effectively.
- Leads task forces/teams effectively.
- Excellent motivator, self-driven and solid work ethic.
- Exemplifies a professional, polished image.
- Tough minded with a win-win mentality.
- Possesses strong interpersonal skills and Emotional Intelligence.
- Embodies and models integrity, a winning attitude, leadership, innovation, teamwork, excellence, fun and whatever it takes.
- Ability to represent the company in a professional and positive manner and promote company values.
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