1 year experience in a clerical and customer service environment. Some experience required in MS Word and Excel. Must type a minimum of 60 wpm. Math aptitude required. High School Diploma or GED equivalent required.
Abilities:
Must have excellent customer service and organizational skills and attention to detail. Ability to take direction from peers and management. Must possess ability to handle multiple tasks, prioritize work and meet deadlines. Must be able to work independently as well as being a team player.
Contact with others:
40% of time is spent communicating with customers and agents via phone or fax. Daily interaction with in-house personnel. High level of interpersonal skills required.
Analytical ability required:
Ability to recognize problems with a certificate and place on hold for Senior Credit Processing Specialists.
We also offer a competitive benefits package that includes Medical/Dental/Vision plans, 401(k), a Cash Balance Pension plan, paid vacations and holidays, life insurance, short-term/long-term disability, and a Flexible Spending Account. In some locations, we offer free parking or commuter benefits.