Technical Service Representative

Do you have a job but are looking for a career with a company that treats you like an individual, gives you the tools and training to do your job, pays you for what you do and encourages you to grow? If you answered yes to these questions then Presto-X LLC has the perfect opportunity for you!

We offer:

- Aggressive benefits package (Health, dental, Rx, tuition reimbursement, 401k, etc.)

- Company vehicle provided

- No experience required – on the job training provided

Presto-X has been providing commercial and industrial pest management services since 1932 and is currently recruiting Technical Service Representatives to help with our continued growth in the Oklahoma City, OK area. Manage and service an established monthly route of commercial/industrial pest management clients in the Oklahoma City, OK area. Candidate must have excellent customer service skills, HS diploma, good driving and clean criminal background. We will help train you to pass CDL w/HAZMAT and commercial pesticide applicator exams.

Training includes 6-8 weeks of paid on the job training, working side-by-side with current Technical Service Representatives and Supervisors. Training with Presto-X also includes monthly training modules, and annual training meetings with Awards Banquet.

Our pay program consists of a draw/commission. Draw is $24,000 (paid semi-monthly). Typical pay ranges from $2,500 to $5,000 per month.

Benefits include: Medical, dental, vision, Rx 401k with company match, company paid life insurance, company paid short and long-term disability, daycare and medical Flexible Spending Accounts, US Savings Bonds purchase, AFLAC supplemental insurance, paid vacation, tuition reimbursement (150% for an A) and MORE!

Candidates must be capable of:

- Working irregular hours alone or in teams, inside/outside in hot/cold weather - Lift and use equipment and supplies weighing up to 100 lbs - Wear respirator protection and/or safety equipment - Using a ladder and climb up/down carrying/balancing 25 lbs - Using a sprayer while carrying 20 lbs in/on other hand/shoulder - Working on/in heights (roofs)/confined spaces (crawl spaces) - Crouching, crawling, kneeling, stooping, bending, stretching, holding, grasping, pushing, pulling - Read, write, calculate, prioritize, make necessary decisions/recommendations, and evaluate situations - Conducting yourself in a clean and professional manner with clients and colleagues - Approaching potential clients to develop new business

We are looking for candidates that want long term, fulfilling employments!

EOE – Substance Free/Non-tobacco use company

Candidates will undergo criminal background checks and drug tests.

Below is a detailed job description for a Technical Service Representative.

Service Technician Job Description SCOPE OF POSITION

Technical Service Representative provides pest management services, manages and provides service to established monthly route of commercial/industrial clients, maintains contact and goodwill with Presto-X clients. Completes required records/reports for clients and employer and represents Presto-X-company in a professional manner at all times. Calls on potential clients to develop new business.

ESSENTIAL FUNCTIONS OF JOB

Technical Service Representative works irregular hours alone inside/outside in hot/cold weather. Lift and use equipment and supplies weighing up to 100 lbs. Wear respirator protection and/or other safety equipment. Drive vehicles, CDL required. Use ladders and climb up/down balancing and carrying 20-25 lbs. Fasten and unfasten safety belts. Spray while carrying 20 lbs. in other hand/shoulder. Work on heights (i.e. roofs) and in confined spaces (crawl space). Must crouch, crawl, kneel, stoop, bend, stretch, hold, grasp, open, push and pull. Must see, smell and recognize problem areas and pests. Read, write, use math, learn, comprehend, memorize, speak, listen, think, place values, make decisions and recommendations.

I. JOB DUTIES, RESPONSIBILITIES, ACCOUNTABILITIES, OBJECTIVES AND PERFORMANCE STANDARDS

A. Schedules Service Calls

· Is responsible for completing the monthly schedule of service calls based on the route assigned by the Manager.

· Ensures service calls as scheduled as agreed upon in Service Contract.

· Contacts office at designated times during the day for any calls.

· Telephones Manager, Technical Services Manager and/or Home Office for pest identification occasionally.

· Must complete 50% of assigned Contract Service work by the 15th of the month and have it in the Home Office by the 15th of each month as required 10 out of 12 consecutive months.

B. Performs Service Calls

· Checks in with contact person each service visit at each client location to determine specific concerns and needs.

· Installs, checks, cleans, date and initials, and services rodent control equipment as per client contract.

· After making an inspection to determine the needs, selects and applies the appropriate pest management material according to label directions to maintain preventive/corrective control of pests for the client.

· To prevent contamination of client’s property, all materials are applied in a careful and responsible manner.

· Post warning signs and other materials as required.

· Inspects premises to determine unsanitary conditions and structural concerns in and around the client’s buildings. Advises client accordingly by report and personal discussion.

· Voluntarily checks back on client concerns without being requested to do so by client or Manager.

· Completes service tickets accurately at the conclusion of each account.

C. Provides Routine Maintenance on Vehicle and Equipment

· Repairs minor service equipment breakdowns and reports major equipment breakdowns to Manager.

· Submits vehicle to authorized repair center upon Manager’s approval.

· Maintains truck in safe, clean and organized fashion.

· Vehicle should be washed and cleaned inside at least once a week or as directed by Manager.

D. Maintains Up-Keep of Inventory and Inventory Reports

· Orders supplies once a month after review by Manager.

· Maintains warehouse in a safe, clean and organized fashion.

· Completes Commission and Inventory Reports on a timely basis and submits to Home Office by the 5th of the following month.

E. Certification License, Re-Certification Meetings, Driver’s License, Continuing Education

· Must be certified in all structural pest control categories and keep certification current.

· Attend and participate in monthly in-house technical training sessions and yearly Presto-X Technical Conference.

· Develop and present tech topic presentation on a regularly scheduled basis to colleagues during monthly in-house technical training sessions.

· Attend state and/or regional training programs when requested by the Manager.

· Must have and maintain current appropriate CDL license to operate a Company vehicle. Must pass physical required for CDL.

· Must complete continuing educational requirements: Purdue Pest Management Technology; Purdue Food Plant Pest Management, AIB Food Processing Sanitation/Hygiene and Presto-X University courses as assigned.