Automotive Sales Consultant

Crossroads Ford, Inc in Cary NC is interviewing applicants for experienced Automotive Sales Consultants to join their team in the Raleigh, Durham, and Chapel Hill NC metro area. If you have the experience and drive to work for one of the most respected Auto Groups in the Southeast this may be the right opportunity for you. 

CrossRoads Automotive Group is a growing, privately owned auto group with stores in both North Carolina and Virginia. CrossRoads Ford in Cary, NC is one of the top-selling Ford Dealers in the Carolinas, CrossRoads Infiniti in Raleigh, NC is the top-selling Infiniti Dealer in the Carolinas, and CrossRoads Nissan of Wake Forest, NC is one the top-selling Nissan Dealers in North Carolina.  Because of our aggressive acquisition strategy and the overall growth in our business, we are currently seeking top performers to add to our professional team.

• Commitment to internal promotions
• Aggressive  pay plans  that reward top performers (base sales plan has never changed and is consistent across all stores)
• Medical, dental, vision, disability, life, and company 401k
• Over 3000 New and Pre-owned  vehicles available for you to sell in our Company network
• Top selling volume stores by manufacturer
• Professional work environment
• Aggressive marketing strategy coupled with state of the art internet marketing
• Number #1 brand awareness along with an unmatched reputation for doing good business
• Commitment to family lifestyle, always closed on Sunday

Job Definition

Sales associates strive to meet daily, weekly and monthly vehicle sales quotas. Sales associates assist customers by demonstrating how to operate a vehicle, providing test drives and identifying costs associated with the purchase.

Sales associates are expected to uphold the highest ethical standards.

Job Duties

·         Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs.

·         Selling a minimum number of vehicles based on the goals and objectives defined by the sales manager.

·         Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.

·         Offering test drives to all prospects and following dealership procedure to obtain proper identification prior to test drive.

·         Keeping abreast of new products, features and accessories available, and translating their benefits to customers. Attending product and sales training courses.

·         Referring closed deals to the finance and insurance (F&I) manager along with properly completed paperwork (insurance information, trade title, etc.).

·         Preparing sold vehicles for customer delivery prior to customer arrival, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.

·         Introducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.

·         Following up on all post delivery items including tag/title work, and any special requests to be sure that all customer expectations are met.

·         Maintaining a buyer follow-up system that encourages repeat and referral business and contributes to customer satisfaction.