Call Center Rep/Sales Experience- $9.50-$10.00/hour

NOTE: WE WILL ONLY ACCEPT YOUR APPLICATION IF YOU SELECT "APPLY NOW".
THIS WILL LINK YOU TO OUR SIMPLE ONLINE APPLICATION.
CAREER BUILDER APPLICATIONS WILL NOT BE REVIEWED.  THANK YOU!

***EARN $$$ FOR THE HOLIDAYS and work into 2010***

LONG-TERM CONTRACT OPPORTUNITY – POSSIBLE TEMP-2-HIRE

Are you currently working in sales environment?  Retail perhaps? Would you like to work in a “POSH" office environment? 

Extensive training provided.  Great career path opportunity.  Fantastic company.

Position: Healthcare Call Center Representative with Sales Experience

Location: Marietta, GA – Close to I-75 and Windy Hill Road

Work Hours:   Monday to Friday 3:00 p.m. to 12:00 a.m. and 2 Saturday’s a month 8:00 a.m. to 6:00 p.m.

Pay: $9.50 to $10.00/hour –Compensation Plan Under Review - If you are qualified for this position you should speak to us about this great opportunity!
 

Roles and Responsibilities:

This position is responsible for initiating high volume of inbound and outbound calls daily to prospective participants from insurance referrals to participate in a specialized healthcare program.  You must be able to give an overview of the program and respond to questions about the program enrollment.

The calls are designed to contact assigned patient/clients via telephone to complete “initial calls and follow-up assessment calls" to increase program enrollment. The Healthcare Call Center Representative provides non-clinical support to maximize client enrollments and provide customer service.

Duties include:

• Handle heavy inbound and outbound call volume in a consistent professional manner

• Manage a variety of phone requests accurately and provide minimal turnaround response time
• Efficiently educate members
• Obtain all demographic information on new participants and input into computer to initiate medical record
• Refer all clinical issues to the appropriate clinical staff
• Work closely with the Clinical Operations Manager
• Effectively communicate to participants in a caring and professional manner

• Must be available to work 2 Saturdays a month - 8:00 a.m. to 6:00 p.m.!
• 1 – 3 years sales experience with focus on customer service
• Call center experience with “Auto-Dialer" a huge plus
• Must be able to work in a TEAM environment 3:00 p.m. to 12:00 a.m. 
• Articulate verbal communication skills a MUST
• Good keyboarding and data entry skills
• Good working knowledge utilizing Outlook
• Must pass a criminal background and 10-panel drug screen
• Associate’s degree or equivalent from two-year college or technical school is desired

For IMMEDIATE consideration please hit “Apply Now" and fill out Mahone’s simple online 7-step application in its entirety.  http://www.mahonegroup.com/    Thank you!

In Step #1 Occupational Area:  Select “Administrative/Office"

In Step #2 Positions:  Select Call Center Representive