Description
For 70 years, Highway Equipment Company has had a philosophy of BUILDING THE BEST. We are a leading manufacturer of New Leader agricultural spreaders, Hi-Way deicing spreaders and road maintenance equipment, and processed road building material transportation equipment.
We seek a sales and service professional with a strong technical/mechanical aptitude to help us continue this tradition of excellence in the role of
Technical Support - Service/Sales
In this role you will be responsible for providing technical support to the sales and service functions while providing ongoing customer support in a courteous and efficient manner.
Responsibilities include:
- Advising customers on equipment suitable to specific application specifications·
- Discussing use of equipment in various applications·
- Reading catalog or computer for equipment specifications·
- Understanding engineering drawings to determine equipment specifications·
- Ability to research, cross reference, analyze and expedite orders and technical questions·
- Cross training with product support personnel·
- Advising customer on technical support for equipment·
- Assisting with service and/or sales training (both in-house and in-field)·
- Some travel may be required
Requirements
- Bachelor’s degree in Engineering Technology, Applied Engineering, or similar field required. Candidates should include GPA on their resume and will be required to submit transcripts at time of interview.
- 2 – 3 years related experience strongly preferred.
- Strong computer skills including Microsoft Office suite.
- Demonstrate attention to detail with a sense of urgency.
- Prior experience in a customer contact role with technical support responsibilities strongly preferred.
- Must have a strong technical aptitude and possess the ability to gain detailed knowledge of all Highway Equipment products, programs, policies and procedures.
- Experience, training, or other exposure to agriculture-related concepts and practices is highly desirable.
To be considered, please apply through the CareerBuilder “Apply Now" button. For more information about Highway Equipment, you may visit our web site at www.highwayequipment.com.
We are an equal opportunity employer.
CareerBuilder.com AdviceFor your
privacy and protection, when applying to a job online:
Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.
Learn More >>By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com
Terms and Conditions for use of our website. To use our website, you must agree with the
Terms and Conditions and both meet and comply with their provisions.
