Description
The contract service provider shall maintain credentials as required to evaluate and treat adult patients.
The contract service provider shall assess and resolve complex social, economic and psychosocial problems that may impact on service members’ and their families’ medical treatment as outpatients by providing direct casework services, to include screening, assessment, treatment, referral, consultation and education and in conjunction with DoD PDH-CPGs.
The contract service provider shall assess and resolve complex social, economic and psychosocial problems that may impact on service members’ and their families’ medical treatment as inpatients or while the service member is being evaluated for medical discharge from the service by providing direct casework services, to include screening, assessment, referral, consultation and education.
The contract service provider shall conduct psychosocial evaluations and provide therapeutic interventions including medication management.
The contract service provider shall evaluate the impact of diagnosis or lack of diagnosis with unexplained chronic symptoms on individual and family systems as well as assess patient’s functioning within work, family and routines of daily living and identify areas needing continued support, resources, and treatment in order to assist patients.
The contract service provider shall provide services to high-risk populations including service members pending medical discharge due to physical and or behavioral health injuries/illnesses, service members who were wounded as a result of their military duties, and the families of service members KIA.
The contract service provider shall support local and remote Soldier Readiness Processing (SRP) events that prepare large numbers of service members for mobilization, deployment, demobilization and redeployment in clinical and non-clinical settings. This support shall include provision of behavioral health clinical care management services, screening, evaluation and referrals for Soldiers who report deployment-related symptoms on Pre-Deployment Health Assessment (DD Form 2795), Post Deployment Health Assessment (DD Form 2796), Post Deployment Health Reassessment (DD Form 2900) or other screening forms, assistance with administrative requirements for transfer from active to reserve status and other administrative requirements. The SRP events may occur as frequently as bi-weekly or as infrequently as semi-annually.
The contract service provider shall develop, implement, and maintain a partnership with patients, other contract service providers and community resources as applicable. The contract service provider shall develop a comprehensive treatment care plan in accordance with behavioral health care standards for patients and their families.
The contract service provider shall coordinate services for those patients who move out of the region to ensure continuity of care. They shall facilitate transfer of the case to local behavioral health care case management resources, as appropriate.
The contract service provider shall advocate for patients as needed, and assist with negotiating systems in obtaining appropriate referrals. Some of these referrals may include communicating with physicians, nurses, behavioral health professionals, prevention specialists, family members, etc. Other referrals may be acquiring resources and services dealing with financial benefits and housing issues including assisting with completing proper paperwork.
The contract service providers shall coordinate and assist installation community agencies and the MTF in the referral process, to provide re-integration training and services for Soldiers returned from deployment.
The contract service providers shall educate patients, their families, commanders and health care staff on community resources including information and referral for financial, housing, educational, employment and childcare resources as required by patient’s needs assessment.
The contract service provider shall maintain complete and accurate records and document all patient contacts/services provided in accordance with professional standards (AR 40-68) as well as DoD, U.S. Army, installation and facility directed administrative requirements. The contract service provider shall enter patient clinical and administrative data as well as utilization data and other data into automated systems and/or paper records and create reports from these data in accordance with local policies and procedures, Army Regulations and directives from the Army Medical Department, its program administrators, C, PSYCHIATRY and/or the C, BHS.
The contract service provider shall be responsible for the completion of individual workload accountability in accordance with clinic, medical treatment facility and program requirements.
The contract service provider shall maintain inpatient and outpatient medical records IAW AR40-66. Medical records will be subject to review by the Medical Care Evaluation Committee, Quality Assurance Committee, and designated representatives of the Commander, U.S. Army MEDCOM. Only approved medical abbreviations will be used. Charting will be in compliance with Army, MTF, or clinic requirements as directed by the provider’s immediate supervisor. The contract service provider is responsible for the content and correctness of all prepared and transcribed reports and shall verify the content and correctness of all prepared and transcribed reports by affixing signature and stamp to all copies of the document and validating it contents the same day as documents are provided by the U.S. Government. All evaluations and other records of patients will remain the property of, and subject to the exclusive control of, the U.S. Government. All reports and documents prepared by the Contractor in fulfillment of this contract will become the property of the U.S. Government.
The contract service provider shall abide by all applicable MTF by-laws, JC, DoD, DA and MEDCOM regulations with regard to Utilization Review and Quality Improvement directives including, but not limited to, in-service training, peer review, performance improvement, records maintenance, performance evaluations, and release of information.
The contract service provider shall consult with and assist other contract service providers, military commanders and community agencies in the development and implementation of deployment-related health programs at the installation and or clinic level.
The contract service provider shall participate, as appropriate, in departmental Quality Assurance (QA) programs and adhere to all safety regulations at all times. The contract service provider shall provide technical advice and professional opinions upon request from the MTF Commander, C, PSYCHIATRY and/or C, BHS, Clinic OIC, or other assigned supervisors.
The contract service provider shall attend and participate in patient care reports, patient care conferences, team conferences, professional staff conferences and any other appropriate professional activities only to the extent that such attendance and participation is relative to assigned cases and/or performance of contract services as determined by the MTF Commander, C, Psychiatry and/or C, BHS, Clinic OIC or other assigned supervisors.
The contact service provider shall present patient cases in regularly scheduled case staffing meetings to discuss status and updates to cases under the direction of the C, Psychiatry and/or C, BHS,, Clinic OIC, and/or other assigned supervisors.
The contract service provider shall attend meetings, case conferences and training under the direction of the C, Psychiatry and/or C, BHS, Clinic OIC, and other assigned supervisors, as required.
The contract service provider shall complete reports on the mental status of patients as required by army regulation in the evaluation of patients for chapter action in accordance with AR 635-200, or in determining medical fitness in accordance with AR 40-501.
Requirements
Contractor personnel must have and maintain a current license to practice Medicine in any one of the 50 states, the District of Columbia, Puerto Rico, Guam or the U.S. Virgin Islands that allows for the independent practice of clinical services. This license must be current (not revoked, suspended, or lapsed in registration), valid (the issuing authority accepts and considers QA information (i.e. practitioner professional performance and conduct in determining continued licenses)), and unrestricted (not subject to restriction pertaining to the scope, location, or type of practice ordinarily granted to other applicants for similar licenses in granting jurisdiction).
Basic Life Support Training: All contract service providers must possess and maintain current course completion documentation for basic life support (BLS) through an American Heart Association and/or Red Cross approved training program. BLS shall be renewed every two years.
