Job Snapshot
Location:
Smyrna, GA 30080
(
Map it!
Loading Map...
)
Industry:
Banking - Financial Services
Credit - Loan - Collections
Job Type:
Customer Service
Experience:
Up to 1 year(s)
Contact Information
Ref ID:
Bilingual Customer Service Repre
Description
Customer Service
United Acceptance, Inc.
United Acceptance, Inc, (UAI) was formed in 1991 in Atlanta, GA for the purpose of purchasing installment sales contracts (bulk receivables) from used car dealerships that have a "buy here, pay here" operation. The mission of UAI is to provide a strong financial partner with the used car dealer, allowing him to accelerate his profits through the sale of his receivables; hence, the UAI slogan is "Profits through Partnership." UAI prides itself on providing excellent services to both the auto dealer and the loan holder. This is accomplished by hiring employees who demonstrate a strong work ethic and outstanding character and who go the extra mile to deliver world-class service.
Currently, UAI is seeking a Bilingual Customer Service Representative/Collector in Smyrna, GA. (Only those proficient in both English and Spanish please apply.)
Customer Service Responsibilities include but are not limited to:
Ability to work an assigned collection unit of 0-30 days delinquency accounts in a manner, which achieves office goals and complies with all applicable state and federal laws and UAI company policies. Responsible for analyzing delinquency of automobile accounts and contact consumers for payment arrangements
Requirements
Customer Service / Collections Minimum Requirements:
One year automobile collection experience preferred
Excellent communication skills; ability to speak fluent Spanish
One year of customer service experience
One year of experience using negotiating skills
Attention to detail and good organizational skills
Ability to multi-task and meet deadlines
Ability to maintain a professional demeanor at all times
Ability to handle stress and problems effectively
Ability to maintain confidentiality
Minimum Technical or Administrative Requirements
Basic typing and calculator skills
Basic computer skills, including Microsoft Word and Excel
Basic phone operation skills
Ability to calculate figures and amounts such as, interest, proportions, and percentages.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to solve practical problems and deal with a variety of concrete variables in situations only limited standardization exists.
“Operate, Cooperate, and Succeed” UAI provides a fast-paced, team oriented, and professional environment that encourages employees to excel. Employees receive competitive pay and may participate in rich benefit plans. If you are a match for our needs and are interested in joining our team, please submit your resume and cover letter to: [Click Here to Email Your Resumé]
United Acceptance is an Equal Employment Employer.
Keywords: customer service, call center, customer service rep, CSR, Bilingual Customer Service Representative, bilingual, collections, a/r, a/p, Collector
CareerBuilder.com AdviceFor your
privacy and protection, when applying to a job online:
Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.
Learn More >>By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com
Terms and Conditions for use of our website. To use our website, you must agree with the
Terms and Conditions and both meet and comply with their provisions.
