Collection Account Representative - MEDICAL

CREDITWATCH Services Ltd. is a rapidly growing established company looking for top producers with medical collections experience.  CREDITWATCH Services Ltd. is an outstanding organization and a dedicated leader to serving our world-class clientele and we only recruit the top talent in the industry.  We offer excellent monthly incentives and a business professional atmosphere.  We are committed to excellence, integrity, perseverance and customer/client satisfaction.

**We are conveniently located south end of the DFW Airport!**

The qualified candidate(s) must have medical industry background, specifically contacting debtors in collection of outstanding payments and should have understanding of billing and collection policies, procedures and best practices; financial transaction processing and customer service skills.

Responsibilities

• Persuade customers to pay amounts due on credit accounts.
• Confer with customers by telephone to determine reasons for overdue payments.
• Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
• Advise customers of necessary actions and strategies for debt repayment.
• Locate and monitor overdue accounts, using computers and a variety of technology.
• Record information about financial status of customers and status of collection efforts.
• Perform various functions for assigned accounts, such as recording address changes or updating name on account.
• Effectively manage one's own time.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Detailed and thorough in completing work tasks.
• Reliable, responsible, dependable, and ability to fulfill obligations.
• Practices honest and ethics.
•  Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
• Accepting constructive criticism and dealing calmly and effectively with high stress situations.
• Must be open to change (positive or negative),
• Persistence in the face of obstacles.
• Willingness to take on responsibilities and challenges.
• Candidates MUST be able to pass 7 year background check.
• Bilingual in Spanish a plus.

We offer a bonus structure, health, dental, life and disability benefits and a 401(k) plan.