The Men’s Wearhouse, Inc., Fortune Magazine’s Top 100 Companies to work for, is one of the largest specialty retailers of men’s clothing in the United States and Canada. It currently operates over 1,200 stores in 44 states and the District of Columbia, primarily under the names Men’s Wearhouse, MW Tux and K&G Fashion Superstore, and over 116 stores in Canada under the name Moores Clothing for Men. Mutual respect, teamwork, and servant-leadership are the cornerstones upon which our company is built, and we are fully committed to providing equal employment opportunity both in principle and as a matter of policy and practice in all aspects of employment.
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Job Description – Operations Manager
Like all Men's Wearhouse employees, operations managers are expected to work collegially in teams. This means that everyone feels supported by each other in the performance of their job functions and contributes to a work environment consistent with the Men's Wearhouse mission statement and code of conduct. This teamwork is the core of providing a high quality work environment.
The operations manager maintains the primary responsibility for tuxedo rental operations in their store. The operations managers must not only understand and execute the following specific tuxedo duties, but also train, coach, and support other store employees on all tuxedo operations.
Specifically, the operations manager must:
· Demonstrate proficiency and train store staff in all areas of tuxedo rental operations.
· Train all store employees on use of the computer system procedures.
· Learn and demonstrate tuxedo product knowledge, including sizing in all divisions, style, availability, and accessory options.
· Adhere to Tuxedo Business Rules and Operations in the Tuxedo Manual and procedures as instructed.
· Manage all order entry functions and ensure timely entry.
· Manage customer files and delivery system.
· Market the store tuxedo rental business in the following ways:
· Attend all area bridal shows as requested.
· Call potential brides from bridal show lists and market our services.
· Market our services for prom and formal dances at local high schools, and recruit and train high school representatives for in-school marketing.
In addition to the primary responsibilities of handling all tuxedo rental operations and training of store staff in such operations, the operations manager is secondarily responsible for assisting the store management team in store operations
· Regularly communicate with your management team, as well as district and regional managers when appropriate.
· Assist store management team with maintaining proper staffing at all times.
Compensation and Benefits
Compensation packages are designed to attract and retain Men's Wearhouse employees in a long-term career with the Company. Commission structures are established for sales professionals at rates competitive with any found in the retail clothing industry. Individuals who are motivated to move into management have the opportunity to receive bonuses linked with team performance.
A brief summary of our employee benefit programs is shown below::
· Meddical Insurance - PPO plans provide access to a large national physician, hospital and pharmacy network
· Dental Insurance - DMO and open network plans provide flexibility for employees to select the dentist of their choice or take advantage of reduced-fee services within the network
· Life and AD&D Insurance - Insurance provided to full-time enrollees in a company-sponsored medical plan, equivalent to their annual salary (up to a maximum of $50,000)
· 401(k) Savings Plan - investment opportunities range across thirteen investment funds and a Company Stock fund, with a Company match included • Employee Stock Plan - an
Employee Stock Ownership Plan providing Men's Wearhouse stock to each employee who works 1000 hours during the calendar year
· Employee Stock Discount Program - Men's Wearhouse stock offered to employees at 15% discount
· Paid Holidays, Vacation and Sick Leave
· Sabbatical Leave Program - three additional weeks of paid time off every five years
· Tuition Reimbursement Program
· Wellness Program - focused on establishing a personal exercise program and Smoking Cessation cost reimbursement
· Merchandise Discounts!
If you are ready to embark in a long term career that will be personally and financially rewarding…