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Automotive Service Writer/Mgr (Mgmt Development Program)

Job Snapshot
Location:
44285 Ice Rink Plaza
Northern Virginia, VA 20147 (map it!Map it! )
Base Pay:
$40,000 - $60,000 /Year
Employee Type:
Full-Time
Industry:
Automotive - Motor Vehicles - Parts
Retail
Manages Others:
Yes
Job Type:
Customer Service
Management
Sales
Education:
High School
Experience:
Not Specified
Travel:
Negligible
Relocation Covered:
No
Post Date:
11/5/2009
Contact Information
Contact:
Marty Kelliher
Phone:
7032013368
Description

Position:

Automotive Service Writer/Service Manager (Management Development Program)

Location:

Ashburn-Dulles Goodyear 44285 Ice Rink Plaza, Ashburn, VA 20147

 

Responsibilities:

- Provide exceptional experience for all customers

- Greet customers (walk-in, drive-up, phone), create service orders and supporting documents

- Develop various types of customer situation/needs assessments and solution alternatives

     - All types of Maintenance & Repairs, all types of vehicles

     - Oil changes and other Scheduled Maintenance, Tires, Safety & Emissions Inspections

- Provide customer status updates (waiting, phone), update service orders & documents

- Customer check-out and payment. Finalize work orders and supporting documents.

- Establish and nurture strong on-going relationships with customers

- Excellent working relationships with all team members

 

Skills & Attributes:

- Consistent positive attitude and energy, works well in a positive, fast moving, team-based, customer focused environment

- Strong desire to consistently learn & grow at a rapid pace

- Strong desire to develop your leadership skills & abilities

- Strong desire to be part of a motivated team committed to the highest level performance and ongoing improvement

- Automotive service experience preferred but not required

- Must be comfortable working with computers - Microsoft Windows, Excel, Word experience preferred

- Good organization skills and attention to detail

- Ability to multi-task

- Takes pride in professional personal appearance and work place

 

Work environment:

- Designed for people interested in a career leading to Executive Leadership and Partnership

- Unmatched Executive Development Program

- Positive, energetic, customer focused team at all levels

- New, fourteen bay, innovative, Goodyear-affiliated automotive service facility

- Highest standard of clean & professional operations

- One of our seven locally owned & operated, rapidly growing, community based locations

- Unmatched level of self-study, classroom and on-the-job training and coaching

- Unmatched career advancement opportunities for strong performers

 

Schedule:

- Flexible. Must be available some evenings and weekends.

Store hours:

- Monday through Friday: 7 am to 8 pm

- Saturday: 7 am to 6 pm

-Sunday: 9 am to 5 pm

 

Income:

- Starting at $40,000 to $55,000+ based on experience & initial fit assessment.

- Significant income potential growth for strong performers.

 

Benefits: - Medical, dental, 401K, vacation, employee discounts, unmatched quality training, experience and career opportunity

 

Contact:

Marty Kelliher, Managing Partner

[Click Here to Email Your Resumé] (email preferred)

www.vatireandauto.com 703-858-5100 (store) 703-201-3368 (cell)

Requirements See job description
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