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Customer Service/Inside Sales - Miami

Job Snapshot
Location:
Miami, FL 33101 (map it!Map it! )
Employee Type:
Full-Time
Industry:
Transportation
Manages Others:
No
Job Type:
Sales
Education:
High School
Experience:
Not Specified
Post Date:
11/5/2009
Description
Counter Sales Person – Miami

About Us

Tropic Supply is a family owned and operated business serving the Air Conditioning, Refrigeration, and Food Service industries. Tropic Supply, Inc. has been in business for over 35 years and is headquartered in North Miami. Today, we are the largest independent multi branch HVAC and refrigeration Wholesale Distributor in Florida. We have over 170 employees providing service support to our customers in seventeen strategically important locations. For additional company information, visit our website at: www.tropicsupply.com

Summary - Counter Sales Person

We are currently seeking: Counter Sales Person – Miami Location

Responsibilities - Counter Sales Person:

To provide assistance with new and existing customers/clients face to face over the counter and over the phone with regards to product sales, queries and quotes.

  • Assist all customers in the store by taking their orders, pulling the orders and billing them out on the computer.
  • Assist customers in loading material into their vehicle when necessary.
  • Answer all incoming phone calls and assist customers with orders.
  • Restock shelves with merchandise on a daily basis and rotate inventory by date.
  • Pull and stage transfers between Tropic branches.
  • Receive and stock incoming freight from the Tropic line truck, as well as, direct shipments from manufacturers.
  • Load and unload trucks. This includes both common carriers and Tropic Supply trucks and vans.
  • Restock product in warehouse and showroom on a daily basis.
  • Responsible for preparing and being familiar with outgoing shipments as assigned by the manager. Prepare proper packing procedures, labeling of packages and preparatory paperwork required to ensure most economical and timely mode of transportation of material.
  • Assist in inventory control including; stock rotation, merchandising of displays in showroom, inventory counting and verification of accurate equipment and parts that are billed and given to customer.
  • Follow up on orders when required. Notify manager if necessary.
  • Maintain store appearance. This includes, sweeping, mopping floors, cleaning restrooms, clean and dust counters and displays, empty garbage pails and clean personal work station.
  • General light maintenance of the showroom area; coffee counter, ice machine, water fountain and coke machine, customer phones, floor displays and counter.
  • Update literature and price sheets on a regular basis.
  • Continuous demonstration of product knowledge of Tropic Supply materials.
  • Assist in the annual inventory for the warehouse.
  • Perform any additional duties as assigned by company/management..
Requirements
Counter Sales Person – Miami

Requirements - Counter Sales Person:

  • Ability to develop relationships with customers and provide a high level of customer service.
  • Must be able to lift up to 50 lbs on a regular basis.
  • English usage, spelling, grammar and punctuation.
  • Knowledge in organizing and distributing items, materials/merchandise.
  • Knowledge of office procedures, methods and computer equipment.
  • Basic mathematical principals
  • High School Diploma or GED

Tropic Supply is an Equal Opportunity Employer EOE D/M/F/V Tropic Supply, Inc. is committed to a drug-free workplace.

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