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Senior Director Customer Care and Quality

Job Snapshot
Location:
Dothan, AL 36301 (map it!Map it! )
Employee Type:
Full-Time
Industry:
Transportation
Manages Others:
Yes
Job Type:
Management
Customer Service
Education:
4 Year Degree
Experience:
At least 5 year(s)
Travel:
Up to 25%
Post Date:
10/26/2009
Contact Information
Ref ID:
SR DR CUST SERV
Description

 


Senior Director Customer Care and Quality


 

Established company, where customer care is vital to the success of the organization, is seeking a goal oriented, strategic minded, self starter to design, implement, and manage company’s quality program.  Individual will interact with field locations and provide management support to improve the quality of the operations.

Requirements

 

  • Bachelor’s Degree
  • Prior hands on experience in designing, implementing and managing quality program
  • Five or more years of prior hands on customer service experience
  • Prior experience in managing people
  • Excellent communication and organizational skills
  • Ability to assume responsibility and take control of situations
  • Ability to manage multiple priorities
  • Solid understanding of transportation logistics

If you are interested in pursuing this career opportunity, please submit your resume to [Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé].  

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