Licensed P&C Insurance CSR

CSR/ P&C Insurance Account Manager with  knowledge of coverage's/technical skills to service clients. Majority will be personal lines (some commercial) Looking for individuals who thrive in a fast paced environment.  Salary based on experience.

Job Responsibilities

• Manage and retain clients accounts with an emphasis on customer service and client satisfaction.
• Handle new and renewal business, negotiate with carrier for pricing and coverage, work to increase business on existing accounts by adding other coverage & multi lining.
• Must have experience with servicing many accounts
• Request renewal information for client.
• Oversee issuance of binders, invoices, certificate and documents on renewals.
• Answer client questons and help resolve coverage related problems.
  

• Agent's Insurance license (if experienced will discuss obtaining license)
• Knowledge of insurance industry standards, policies and procedures.
• 2+ years experience specific to job duties in a insurance agency/brokerage environment.
• Written and communications skills.
• Sense of urgency to meet client and producer expectations.
• Computer skills: Word, Excel and a Agency Management System (Applied Online/Tam)
• Problem solving skills
• Ability to effectively relate to customers
• Strong listening, oral, and written communications skills
• Ability to take initiative and act effectively both individually and as a member of a team without direction
• Ability to create and maintain professional business relationships with prospects, policyholders, co-workers, and associates
• Ability to pay close attention to detail and accuracy
• Ability to handle multiple tasks and maintain strong organizational skills
• Ability to remain positive and maintain progress towards a goal in spite of obstacles and adversity