About Us
Republic Services, Inc. and Allied Waste Industries, Inc. announced Friday, December 5, 2008, that they have completed their historic merger to create one of the nation's leading waste and environmental services providers. The combined company, which will be based in Phoenix, will be named Republic Services, Inc. and will trade under the ticker symbol "RSG" on The New York Stock Exchange. As of the close of the market on December 5, 2008, Allied Waste stock was delisted and will no longer trade on NYSE. The combined company will have more than 35,000 employees serving more than 13 million customers in 40 states and Puerto Rico.
Mission Statement
Our mission is to provide industry-leading solid waste and environmental services that exceed our customers' highest expectations. We offer a safe, respectful and rewarding workplace for our employees as we continue to develop a company dedicated to excellence, environmental responsibility, ethical behavior, and increasing shareholder value
We have a Inside Relationship Spercialist position open in Lubbock, Texas.
The Inside Relationship Specialist is responsible for one or a combination of the following: customer retention, inside sales, in-bound service changes, outbound customer relations calls, temporary roll off and perpetual price increases.
Representative Responsibilities - Inside Relationship Specialist:
- Acquires new revenue growth by handling (non-major account) inbound new business calls for permanent commercial and industrial customers with expected revenue of less than an established amount. Contacts the appropriate sales representative if the sales commitment cannot be made.
- Effectively negotiates to retain (non-major account) in-bound calls related to lost business due to competitive reasons. Responds to both inbound calls and certified mail cancellation letters. Contacts the appropriate sales representative if the customer cannot be retained.
- Responds to all increases and decreases in service, change of ownership and other miscellaneous service changes that affect revenue.
- Performs outbound customer relationship calls to existing customers. Performs outbound customer calls to improve customer profitability through a perpetual pricing program, as required.
- Effectively negotiates with all customers to retain the relationship and associated revenue during pricing initiatives.
- Responds to inbound temporary roll off calls, which are not managed by a Construction Sales Representative.
- Performs outbound collections calls, as required.
- Assists with Customer Relations queue, as required.
- Completes all required Customer Service Agreements (CSA), Prospect Management Tool (PMT) reports, and other miscellaneous reports and paperwork.
- Develops and maintains a thorough knowledge of the company’s available services, lines of business, pricing structures, and offers additional services as appropriate to existing customers.
- Performs other job-related duties as assigned.
Interested candidates should submit resumes and salary requirements by clicking "Apply Now". Please reference Job Title and Job #LUB-INSSales.