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Consignment Inventory Associate / Customer Service

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Job Snapshot

Location:

Waltham, MA 02451 ( map it!

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Employee Type:

Full-Time

Industry:

Healthcare - Health Services

Manages Others:

Job Type:

Customer Service
Inventory

Education:

2 Year Degree

Experience:

At least 1 year(s)

Travel:

Up to 25%

Post Date:

11/5/2009

Contact Information

Ref ID:

CBBBWQ3-29

Description Consignment Inventory Associate / Customer Service

A medical equipment provider is seeking a Consignment Inventory Associate / Customer Service Representative to join our team in Waltham, Massachusetts.

Job Summary

Support, communicate and implement all initiatives for Consignment Inventory Program & Direct Purchase customers

Ensure compliance with all company policies, procedures and processes

Responsibilities

Review and process orders (warehouse transfer orders, PAR changes & new product requests, facility orders)

Follow up with Sales on outstanding matters concerning consignment accounts (product changes, pending requests, clean up, etc)

Identify inactive inventory and take action to reduce/remove from consignment locations

Utilize the internal reports to support Sales in identifying and reconciling any potential variances prior to the quarterly physical audit

Provide Sales support with all customer inquires

Work with Buyer / Planner when new products are introduced by identifying & executing potential product swaps

Support Compliance Department when identifying changes to medical coverage & future product availability

Support all activity related to quarterly consignment location audits (generate shrinkage invoices, credits, investigate discrepancies)

Requirements Education/Experience:

Associate’s degree or equivalent from two-year college or technical school

At least 6 months related experience and / or training

Skills:

Provide timely, courteous, and efficient service to customers

Communicate regularly with internal and external customers via telephone, mail and computer

Excellent verbal & written communication skills

Strong knowledge of MS Office

Detail oriented and able to work multiple tasks independently

Compensation and Benefits:

Competitive salary, commensurate with experience.

Complete benefits package including 401K, paid time off, and medical, dental, and vision insurance.
Please submit your resume via ‘Apply Now’.

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