Senior Systems Engineer

Senior Systems Engineer

Ipswitch develops and markets innovative IT software that is easy to learn and use. More than 100 million people worldwide use Ipswitch software to monitor their networks with Ipswitch WhatsUp(r), transfer files over the Internet using the market leading WS_FTP(r) and MOVEit brands of secure and managed file transfer clients and servers and communicate via Ipswitch IMailTM Server. Ipswitch provides a stimulating, productive and enjoyable work environment that stresses honesty, integrity and open-mindedness. We will support initiative, creativity and individual growth. We will distribute responsibility broadly throughout the organization to those with the knowledge and perspective to make decisions and take action. We will live by and support our values. Per our employees, it really is a great place to work.

Ipswitch, Inc. is headquartered in Lexington, Massachusetts with offices in Atlanta, GA; Augusta, GA; Madison, WI; Amsterdam, The Netherlands; and Tokyo, Japan. 

Job Summary:

Play a lead role in maintaining a reliable, secure, robust network infrastructure. Manage IT projects from conceptualization through implementation. This person will be challenged on a daily basis supporting a complex, evolving infrastructure. We are looking for a highly motivated and technical individual who is well-rounded, can work effectively with very little supervision, and is looking to join a great team and company.

Responsibilities and Essential Duties:

• Develops clear, comprehensive plans for IT projects (in Lexington and cross-site) and drives projects through completion. Frequently and effectively communicates project status.
• Maintain a high level of availability, performance, and security for all servers, workstations, and network services throughout the organization.
• Support various network applications by effectively troubleshooting problems and working with other IT team members.
• Leverage skills and experience with Windows/Linux operating systems, VMWare, Cisco network appliances, and other technologies to deliver effective and secure solutions.
• Effectively communicate with management and teammates in all stages of work.
• Monitors network performance and drives improvements in monitoring/alerting of network health.
• Provide support to local product development and support teams. Participate in product testing and feedback processes.
• Support the IT procurement processes.  

Supervisory Responsibilities:

• None, with the exception of managing technical projects.

Education and/or Experience:

• Able to work effectively in a leadership role with little management supervision.
• 8 years experience in Windows 2000/2003 network design and administration.
• 8 years experience in managing IT projects (system upgrades/migrations, implementation of new networking technologies, and security enhancements).
• 8 years experience in a role administrating network security and configuring/managing VPN and IDS solutions.
• 5 years experience configuring Cisco routers, switches, and firewalls.
• 5 years experience supporting virtualization technology (VMware Enterprise including DRS and HA) in a business environment.
• 5 years experience configuring and supporting ISCSI Clustered SANs or equivalent.
• 5 years experience implementing and/or supporting VOIP phone systems.
• Required CCNA, preferred CCNP.
• Experience with SNMP and WMI and network monitoring tools.
• Familiarity with supporting Linux/Unix systems a plus.
• Infrequent off hours work is required. Especially as it pertains to system upgrades and responding to system or service outages.
• Holding the CISSP certification is a plus.
• 4-year college degree in a related discipline.
• Excellent verbal and written communication skills.

Benefits:

We offer an outstanding benefits package which includes:  medical, dental, vision, life insurance, 401K (with company match), and excellent paid time off / vacation.