JOB OBJECTIVE Assist in the operation of a profitable loan center ensuring compliance with all state laws. Provide positive and efficient customer service to all clients. Accomplish these in a way that is consistent with our mission statement.
ESSENTIAL JOB FUNCTIONS:
- Ensure store loan operations comply with all applicable state laws, company policies, standards, and procedures.
- Assist in growing outstanding loan balance by delivering superior customer service
- Review, analyze and verify loan applications.
- Assist Manager to ensure client collections are performed in a timely manner; maintain company standard charge off rate at month’s end.
- Assist Manager to ensure store delinquency at company standard or better at Saturday close.
- Ensure all deposits, paperwork and reports are completed accurately and in a timely manner.
- Maintain cash levels sufficient for projected business.
- Work as a cooperative member of the entire store team; working with RTO and CAE team members towards the financial success of the company
- Perform Marketing & Promotional activities as directed to grow loan portfolio and overall business.
- Compliance- Ensure that all Federal, State & local compliance standards are met and filed properly for review.
- Protect company assets by following prescribed safety, reporting and compliance procedures
- Provide operational support to the Loan Manager and any other duties as assigned, including but not limited to check cashing, wire transfers and debit card transactions.