COMFORCE Healthcare Support Services, Inc is a national staffing services firm with more than 45 years of industry experience. We are a premier provider of staffing, consulting and outsourcing solutions focused on the needs of the growing Vendor Managed Programs, Nurse Staffing, Clinical Staffing and Medical Office Support Staffing. Our mission is to improve our clients' profits while providing our people with unique and rewarding employment opportunities.
To help us continue to drive our business forward, we’re in search of an experienced On-Site Program Manager to join our team in Norwalk, Connecticut.
Our On-Site Program Manager is accountable for developing client relationships at our client site. Additionally, the OPM will manage the staffing, operations, recruiting and sub-vendor relationships.
JOB SUMMARY: This position, in partnership with COMFORCE Branch Management, provides tactical and strategic staffing and program support that consistently meets or exceeds the client’s business expectations, while meeting COMFORCE’s business objectives.
DUTIES AND RESPONSIBILITIES:
Program Goals:
- Manages the activities and performance of COMFORCE Supplier contractors or temporary employees working at the client Healthcare location.
- Conducts new employee orientation.
- Manages the On-Site Program Team
- Meets all program goals and performance requirements Service Goals:
- Understands and constantly verifies the needs, expectations, and performanceobjectives of management and key contacts throughout the client healthcare organization
- Provides superior customer service to the client, suppliers, and contract staff
- Receives, manages and fills the client’s clinical and non-clinical staffing orders including communicating with the supplier base and support branch and assuming ownership for the timely fulfillment
- Meets with the client’s management and key contacts to ensure all needs, expectations and performance objectives are being met in a timely, proactive manner
- Maintains a thorough understanding of the clinical and non-clinical job requirements and performance expectations for each position staffed
- Coordinates the payroll and invoicing processes assuming ownership for client satisfaction regarding these processes
- Maintains supplier employees’ credential records
- Updates all pertinent data in the Comforce technology system
- Provides updates and reports to client as requested