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Billing Help Desk Agent CSR

1 and 1 Internet, Inc.

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Job Snapshot

Location:

701 Lee Rd
Suite 300
Chesterbrook, PA 19087 ( map it!

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Base Pay:

$22,500 - $25,000 /Year

Bonus:

$2,500.00

Other Pay:

After 3 months Benefits incl. sick, paid vacation, medical

Employee Type:

Full-Time

Industry:

Banking - Financial Services
Consumer Products
Credit - Loan - Collections

Manages Others:

Job Type:

Accounting
Admin - Clerical
Customer Service

Education:

High School

Experience:

Not Specified

Travel:

Negligible

Division:

Customer Service

Post Date:

11/4/2009

Contact Information

Contact:

Sebastian Gonzalez

Ref ID:

Acc-SeGo

Description

Billing Help Desk Agent / CSR Customer Service Representative

If you are eager to learn, a recent high-school or college graduate and enjoy working in a young, dynamic and fun loving team then you are in the right place!

About Us

The 1&1 group is a leading Internet provider with more than 5 million customer accounts and more than 5.1 million registered Domains. 1&1 is present on the markets in the USA, Germany, Austria, France and Great Britain and offers a wide range of sophisticated online applications to consumers, businesses and professionals.

The product range covers services such as web hosting including shared hosting, dedicated servers, domain names and online shops. The 1&1 products are supplemented by attractive value-added features, such as software for designing websites. All of the 1&1 products are operated by our high-performance data centers. As an employee of 1&1, you can expect to be a valued part of a successful team and an industry leading with high growth potential.

Summary - Billing Help Desk Agent / CSR Customer Service Representative

We are looking for a customer service focused individual for our phone/mail billing team. Your job will be answering incoming emails and phone calls received from our customers and other people regarding their accounts..

Requirements

Billing Help Desk Agent / CSR Customer Service Representative

All of the below requirements, technical abilities and experience are helpful, but not required.

Requirements - Billing Help Desk Agent / CSR Customer Service Representative :

Strong spoken and written communications skills
Ability to communicate Billing processes clearly
Customer service satisfaction skills
Patience and understanding to customers
Eager to learn
Team player

Previous experience:

Incoming billing call center
Outgoing sales calls
Collections agency
Help-desk
CSR
Data entry
Cold calling

Technical abilities:

Computer usage
Microsoft applications
Internet usage
SAP knowledge

If you feel you are an excellent candidate for this position, please send your resume, cover letter, and salary requirements to: Sebastian Gonzalez [Click Here to Email Your Resumé]

This position is in our Wayne, PA location, just outside Philadelphia. We prefer local candidates.

_{CSR, C.S.R., customer service, customer service rep, customer service representative, customer, support, customer care, Billing, SAP, help-desk Billing, Billing technician, Billing agent, Accounts receivable.}

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