Technical Service Manager

Description

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Technical Service Manager

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About Us

Baker (NYSE Amex: BKR), founded in 1940, provides professional engineering and consulting expertise for public and private sector clients worldwide.

The Company’s markets of focus include Aviation, Defense, Environmental, Facilities, Geospatial Information Technologies, Homeland Security, Municipal & Civil, Pipelines & Utilities, Transportation, and Water. Services span the complete life cycle of infrastructure and managed asset projects, including planning, design, construction services, asset management, and asset renewal.

With more than 2,300 employees in over 40 offices across the United States and internationally, Baker is consistently ranked by Engineering News Record among the top 10% of the 500 largest U.S. design firms.

Summary – Technical Service Manager

Michael Baker Jr., Inc. (a division of Michael Baker Corporation) a leading professional services firm consistently ranked among the top 50 national design firms (ENR 2008) seeks a Market Sector Manager (MSM) to join our growing Rail/Transit (R/T) Practice. The position could be located in our Philadelphia, Newark, Manhattan, or Chicago offices.

Responsibilities -Technical Service Manager:

Visibility:

• Technical face of Baker (internal and external) in Rail/Transit.
• AREMA/APTA membership, committees, presentations, publications.

Business Development:

• Identify business development/growth opportunities.
• Participate in/lead proposal preparation activities.
• Develop technical strategies for major client pursuits.
• Provide business sales support/advice.
• Provide technical content.

Resource Management:

• Support operational hiring - Recruit.
• Facilitate mentoring of staff.
• Assess Baker staff by expertise, locality, number and ability.

Quality Assurance, Risk Management and Project Execution:

• Coordinate quality assurance/quality control procedures.
• Perform quality assessments/audits.
• Participate in project scoping and technical approach.
• Work across offices/regions to define and implement strategy.
• Provide knowledge transfer regarding Baker projects (past and current).
• Identify model projects (both internal and external) and templates.
• Develop recognition and reward process.

Technical Advancement:

• Provide/identify technical leadership.
• Ensure technical execution.
• Promote/lead technical expansion/growth of service.

Other Activities:

• Hold monthly conference call with local Rail/Transit leads/Yearly face to face meeting.
• Attend regular meetings with other TSM’s (Transportation and Federal).
• Assist/lead major project implementation/execution.
• Coordinate resources (developing virtual organizational structure).
• Provide guidance on the hiring, transferring, and growing personnel.
• Participate in growth initiatives.
• Indentify acquisitions and participate in acquisition evaluations.
• Attend industry conferences/seminars.
• Recruit key technical staff.

Requirements

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Technical Service Manager

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Requirements - Technical Service Manager:

• Qualified candidates would have a Bachelor's degree in Civil Engineering or Marketing or Business with greater than 20 years appropriate R/T experience.
• Demonstrated success in a equivalent market leadership position.
• Microsoft Office experience required.
• Must have excellent communication and listening skills.

Baker offers an excellent benefits package that includes:

• Medical, Dental, Vision, Disability Insurance, Life Insurance, Flexible Spending Accounts, Additional Paid Time Off, Flex-Time, 401-K Retirement Plan, Tuition Reimbursement, Employee Credit Union, and Savings Bond Purchase Program.
• Michael Baker offers a competitive compensation package. We strive to instill a set of Core Values that include Integrity, Quality, People & Teamwork, Safety, Communication, and Commitment.

Michael Baker Corporation has a long-standing commitment to the principles of equal employment opportunity. In keeping with this commitment, we will continue recruitment, employment, compensation, terms, conditions, and privileges of employment of qualified persons without regard to gender, race, age, sex, religion, ethnicity, national origin, disability, veteran status, sexual orientation, or any other category protected by applicable federal, state or local law. Individuals shall be judged solely on their job-related aptitude, training, skills, and performance.

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Qualified candidates can forward their resume to [Click Here to Email Your Resumé] and reference IRC38373. - Chicago.

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