Customer Care Representative

Credit Protection Association, L.P. (CPA) is one of the nation’s premiere customer care and collection organizations.  Our state-of-the-art facility and leading edge technology, combined with our experienced, customer-oriented professionals, allows us to provide a comprehensive service offering that ensures our recovery rate is the highest in the industry. We are proud of our 30-year history of profitability and growth, and looking forward to expanding our current team to ensure we continue to be the industry’s premiere provider of recovery solutions and customer care.

 Full Time / Part Time  Customer Care Representative

We are currently looking for seasoned, call center professionals to work within our call center and assist in building our team as we expand into new clients and industries.

Initial responsibilities will include:

• Call center operations. This position will manage a portfolio of inbound/outbound calls to drive client collections and customer inquiries.
• Call center collections.  This position will work with customers to accurately capture payment information and ensure all data is entered accurately.
• Customer Care.  This position will work within CPA’s operational guidelines to ensure that all calls are handled courteously and promptly.

• Individuals will have at least three years of call center collections experience.
• Individuals must be courteous, professional, hands-on customer care specialists that will contribute to CPA’s outstanding reputation for customer care and professionalism.

All interested applicants should forward their resumes and salary requirements to [Click Here to Email Your Resumé]

This fulltime position offers an array of competitive benefits including free parking, health insurance and 401K participation.

 Our prestigious, state-of-the-art customer communications center is located in the Galleria Towers and provides a unique, team-oriented, fun place to work.

 CPA is an equal opportunity employer.

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