JOB SUMMARY:
Support the Branch Manager in the daily operation of the branch office.
ESSENTIAL RESPONSIBILITIES:
- Provide customer service
- Solicit for new or renewed customer business
- Receive loan payments and post to customer accounts
- Maintain cash drawer accuracy and security
- Prepare and handle office deposits and maintain
checkbook accuracy
- Prepare and process loan applications
- Close approved loans
- Perform collection activities on delinquent accounts, by
both written and telephone communication, and also
through customer house visits.
- Assist with the development and training of all new
personnel
- Help in maintaining compliance with company policies and
procedures
- Maintain accurate filing and record-keeping system
- Prepare and assemble reports for remittance, and for
branch record-keeping