Office Manager

JOB SUMMARY - OFFICE MANAGER POSITION

This position requires an individual who is dependable, self sufficient and can easily multi-task. Qualified candidate plans, organizes and implements customer service activities pertaining to nursing home facility, billing, has knowledge of general accounting/ bookkeeping practices and other financial service issues; and performs related work as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES - OFFICE MANAGER POSITION

Performs duties and responsibilities with assigned functional area within a nursing home facility which may include, but are not limited to, any combination of the following tasks:

• Set up and maintain financial files for residents: billing, admission papers, state and Medicare reimbursement documents; coordinate and collect accounts receivable and past-due accounts
• Review payment policies and procedures with new admissions and their responsible parties
• On a daily basis: complete receipt records, post deposits, run cash receipts batch listings, research/prepare/post adjustments, call in deposits and complete daily check box census spreadsheet
• Prepare billing for private pay and hospice accounts
• Input and maintain payroll system
• Ensure that new hires are processed correctly: completing employee background checks, reference checks, check Health care workers' registry
• Provide HR support to all employees Benefits.
• Conduct job responsibilities in accordance with the Company's Code of Business Conduct, appropriate professional standards and applicable state/federal laws

EDUCATION AND EXPERIENCE REQUIRMENTS  - OFFICE MANAGER POSITION

• A High School diploma (or equivalent)
• An Associate Degree in Accounting or Business related field (or equivalent certification) preferred
• Two to three years of experience in accounts receivable, collections or similar are required
• Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities
• Experience in long-term care accounts receivable and working with Medicaid/Medicare a must
• Knowledge of fundamental accounting principles, procedures and applications
• Must have knowledge of billing and collection practices and techniques
• Level of proficiency in Microsoft Office Excel, Microsoft Office Word and databases are required along with the ability to learn other systems
• Excellent computer skills and demonstrated secretarial experience is key
• Ability to maintain cooperative working relationships with residents, their families, vendors, community, and staff; also ability to respond to public inquiries and complaints in a tactful, effective manner
• Knowledge of customer service techniques
• Knowledge of English usage, spelling, grammar and punctuation
• Ability to utilize and analyze company’s accounting systems, schedules, reports, and business correspondence
• Ability to communicate clearly and concisely, orally and in writing
• Ability to exercise sound judgment within established guidelines.