Description
Tracy Porter Inc. is a lifestyle brand which markets branded fashion apparel, accessories and home furnishings to stylish women via www.TracyPorter.com as well as through the national distribution of catalogs. As a leader in utilizing innovative ecommerce marketing techniques we are constantly seeking to expand our reach. The Tracy Porter brand also represents a strong media voice in empowering women to embrace life and live each day as inspiring journey via the Tracy Porter blog: www.tracyporter.com/blog. The company is seeking an experienced ecommerce technology expert to lead and manage a small cross-trained team in the development, functionality, growth and management of its websites, and lead all aspects of technology for a fast-growing company. This position will be responsible for partnering with our Product Management team to develop a strategy for best-in-class functionality. This position reports directly to the EVP.
Tracy Porter has been in business for 18 years, and remains extremely entrepreneurial in spirit. Co-owners, John and Tracy Porter, drive a high-energy, fast-paced environment that is both casual and and professional. There is a relaxed attitude but there are also high expectations. The company, originally founded as a home decor brand, has rapidly expanded its presence in fashion and accessories via wide distribution of catalogs, but all orders go through the website. This position is a key component to the future of the company and the opportunities for growth are limitless. A friendly attitude, strong character and a passion for accomplishment will fit in very well.
The Ideal Candidate will:
· Lead in the development and implementation of all day-to-day ecommerce marketing strategies and design changes.
· Have a deep understanding of website development and implementation (as well as maintenance and troubleshooting) to build and maintain a robust, interactive website.
· Work with the Product Development team to plan, develop and highlight key features and functionality to drive sales, engage customers and report effectiveness.
· Have experience (or possess the ability to quickly learn) working within cross-trained teams in the development and implementation of various elements, including product development, blogs, bricks-and-mortar retail, interactive media, customer service, etc.
· Have experience with developing, managing, implementing and/or maintaining as many of the various aspects of ecommerce as possible including online marketing, SEO, affiliate marketing, CRM.
· Have experience or expertise in warehouse logistics, UPS Worldship® integration, VPN,
· Have experience in myriad levels of hardware and software functionalities in as many aspects of technology as possible
· Have deep knowledge of the ecommerce space including competitive strategies, marketing strategies, product development strategies, usability best practices, industry trends, consumer trends and sales strategies
· Have both the ability to influence, interact and communicate to upper level management as well as hire, manage and train entry-level support staff,
· Keep management informed regarding business performance and trends/
· Demonstrate leadership skills, build teams, and motivate associates
· Have a working knowledge of web and application server technologies
· Have strong program analysis, design and coding skills
· Have broad experience in business or interacting with business organizations
· Be able to work at both a conceptual and detail level
· Be a self-starter and able to work independently
· Be able to research and advise on emerging web technologies and programming languages
· Possess a full understanding of the integration of multiple systems
· Have excellent written, verbal and visual communications
· Be extremely well-organized and detail-oriented individual
· Have strong problem solving, leadership, interpersonal and multi-tasking skills
· Have the ability to learn new technologies very quickly
· Be able to work in a fast-paced, team-oriented environment
· Be a logical thinker with the ability to work autonomously and handle tight deadlines
· Demonstrate financial acumen and strong decision making skills
· Think in a data driven way with the ability to scale strategies through technological capabilities
· Negotiate and resolve conflict
Requirements
Requirements Required education, skills, abilities, and experience:
· Bachelor’s Degree in Computer Science, MIS, Mathematics, Engineering, Business or equivalent work experience is highly desired
· 4 - 6 years related employment in website development with an ecommerce company, preferably in women's apparel or related industry
· Must have strong affinity for ecommerce and multi-channel retailing and work well in a small organization
Systems Administration:
· Design, provisioning, and implementation of network topologies, including servers, workstations, telephony, and software applications
· Windows Server 2008 administration in an Active Directory environment
· Maintain, upgrade, patch, and harden server environments
· Windows Backup methodologies – responsible for developing, maintaining and monitoring backups of all critical systems
· Recommend new equipment, IT related policies and procedures, and work with various vendors for procurement
· Group Policy administration/implementation
· Perform on-site, off-site, and remote technical support
· Technology-related inventory management and control
· Create and maintain technical documentation, including maintaining PCI compliance
· Maintain communication with executive staff concerning project deadlines, downtime, and maintenance windows
· Provide emergency on-call support
· Proficient understanding of TCP/IP, including solid knowledge of LAN/WAN configurations
· Security, including firewall administration, maintain access control lists associated with user accounts and network resources
· Manage and maintain Layer 3 switches
· Perform daily systems monitoring, verifying integrity and availability of all hardware and critical IT resources and systems
· Review application and system logs to ensure a proactive approach to systems management
· Understanding of deployment and configuration of wireless networking technologies
· In-depth understanding of DNS & DHCP
· Able to support MAC OS.X workstations
· Understanding of storage requirements, and solutions (primarily RAID)
· Ability to perform project management functions with our 3rd party application development teams programming in PHP & ASP
· Firm understanding of FTP
· Understanding of relational database management systems
Knowledge of (or ability to quickly pick-up):
· eCommerce infrastructure and process methodologies
· Adobe Photoshop
· Quickbooks
· Terminal Services
· Logmein
· UPS Worldship
· VPN
· Linux environment basics
· Wordpress
· PCI Compliance
· x-cart eCommerce platform
· Volusion eCommerce platform
· Server/workstation virtualization
· Performs other duties as assigned
Application Development Skills
· Intermediary knowledge of technologies/protocols:
· HTML/XHTML
· ASP
· .NET Framework
· IIS
· Apache
· LAMP
· SSL
· PHP
· SQL query syntax
· MySQL & SQL Server
· Windows Scripting Languages
· XML
Benefits
Your career path options will be determined by your performance as well as your desire to advance further within the organization. You'll also get some of the best benefits in the industry:
· Compensation: based on a combination of factors including, but not limited to: the size of our company, the candidate’s talent, character and aptitude, additional available skill sets, and what other relative beneficial information candidate presents.
· Medical Plan
· Merchandise Discounts
· Vacation, Personal and National Holidays
· 401(k) Savings Plan
· Work/Life Solutions
· Great place to work!
Tracy Porter Inc. is an Equal Opportunity Employer