Probation Aide

JOB RESPONSIBILITIES:

1.      Conducts intake interviews with new clients.

2.      Enters data into Case Management system from forms, records and reports.

3.      Maintains filing and client records.

4.      Receives and receipts client payments.

5.      Assists in conducting drug screens.

6.      Answers phone, takes messages and forwards to appropriate person.

7.      Prepares outgoing mail for delivery.

8.      Collect court costs and fees.

9.      May be required to make bank deposits.

10.      Performs other duties as assigned by management.

POSITION SUMMARY: This position works under general direction and is responsible for court intake, data entry of client information, receipting client payments and assisting the Probation Officers as needed.  This position works under general direction and will have regular contact with government officials and PCC personnel.  This position requires working knowledge of office software and word-processing skills; excellent organizational, customer service, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently.

EDUCATION/EXPERIENCE:  Formal education of standard two-year college course in criminal justice or related field.  Four-year degree preferred.