Sprint

About Our Company

Sprint Nextel offers a comprehensive range of wireless and wireline communications services to consumer, business and government customers. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two robust wireless networks offering industry leading mobile data services; instant national and international push-to-talk capabilities; and an award-winning and global Tier 1 Internet backbone. For more information, visit www.sprint.com/hr.

POSITION INFORMATION

Location:
Nationwide

Job Type:
Retail
Sales
Telecommunications

Status:
Full Time, Employee

Reference Code:
Not Available




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Customer Care Account Services Specialists 

 

Live in the Now! Join the Wireless Revolution…

This is a challenging, high-caliber customer contact position. We are a motivated, quota driven team who proudly provides a quality customer experience. Specialists promote Sprint’s products and services while retaining customer requesting to disconnect their service and handling customer care calls. Following are the minimum requirements for this position:



  1. Must be 18 years or older
  2. College Degree preferred, but not required
  3. A minimum of 3-5 years of business-to-business sales & customer service experience
  4. Have prior complex negotiating experience
  5. Strong computer skills using Windows based systems, including databases
  6. Experience toggling between a minimum of 10-20 screens within a variety of applications
  7. Ability to learn technically challenging information quickly
  8. Ability to work a flexible schedule including nights & weekends
  9. Ability to thrive in a quota-driven environment
  10. Background check/drug-screen required
 





GREAT BENEFITS ARE JUST THE BEGINNING...

Sprint has the key assets and marketability to keep taking your career to the next level. With a culture that promotes diverse thought and inclusiveness along with a value system that focuses on the individual, Sprint gives you the opportunity to spread your wings and grow your career.

Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees' backgrounds, talents and contributions are valued.

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