Company:
Empire Today, LLC

Location:
map it!US-VA-Norfolk

Status:
Full-Time

Job Category:
Management
Sales
General Business

Relevant Work Experience:
Not Specified

Report It

About Us
Empire Today, LLC is a leading home improvement and home furnishing shop-at-home company. We offer a wide variety of products including carpet, flooring, area rugs, window treatments, bath liners, and shower enclosures. We've been in business for over 45 years and have a presence in most major metropolitan areas throughout the country.

This is an exciting time for Empire Today, and we need dedicated, enthusiastic people to help us grow! If you are someone who thrives on challenge and believes that you can positively impact our business while making change happen, then we invite you to apply to be a part of the Empire team!

Satellite Manager - Empire Today, LLC 

POSITION SCOPE
The Satellite Manager plays a critical role in our locations, handling a variety of issues related to customer service, service delivery, facilities and the general operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Enusres overall Satellite Market success and stated goal attainment.
  • Works in tandem with the Installation group to ensure Empire’s quality standards and delivery promises are successfully executed.
  • Partners with the Sales group to achieve sales lead optimization and sales process efficiencies.
  • Manages warehousing and facilities related responsibilities on an ongoing basis.
  • Assists with customer service items and issues resolution as needed.
  • Handles time sensitive ad hoc requests as directed by the General Manager and/or the corporate office.
  • Other duties as assigned.


KNOWLEDGE, SKILLS AND ABILITIES

  • 3+ years of manager level operations experience with sales, installations, facilities, warehousing, general office, technology, and process background.
  • Previous experience with Home Improvement, Carpet and/or Hard Surfaces Flooring a strong plus.
  • Excellent organizational skills.
  • Demonstrated problem solving ability.
  • Strong verbal and written communication skills and expertise with email correspondence.
  • A demonstrated sense of urgency and proven track record of sound decision making ability.
  • Strong business to consumer service orientation and experience.
  • Ability to multi task in a highly complex, ambiguous environment
  • Strong process and analytical skills
  • Understanding of retail and the core business drivers
  • Ability to work independently – self starter

Education:  Bachelor’s Degree preferred

Computer Knowledge Requirements: Microsoft Excel, Microsoft Word, and Microsoft Outlook required. Knowledge of Siebel or other CRM system as a sales management planning tool is a plus


Our employees enjoy a casual, yet results-oriented environment where we value creativity, teamwork and innovation. To take your first step toward joining our winning team, please CLICK HERE and apply today!

 

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn More >>

Ask CareerBuilder | Help | Feedback | About Us | Work at CareerBuilder | Fraud

 
Register