Job Snapshot
Location:
590 Herndon Parkway
Northern Virginia, VA 20170
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Base Pay:
$29,000 - $31,000 /Year
Other Pay:
Commission, Commission, Commission
Employee Type:
Full-Time/Part-Time
Industry:
Sales - Marketing
Internet - ECommerce
Computer Hardware
Job Type:
Customer Service
Information Technology
Marketing
Experience:
At least 2 year(s)
Contact Information
Description
Customer Service Phone Sales & Account Support Representative
Successful data recovery service is looking for the best and the brightest to join our young and ambitious sales team!
This is a customer service position with great rewards for a sharp, motivated, and collegial individual. Competitive base salary with the opportunity to increase your income by 20% from commission bonuses.
We provide training but previous sales, retail or customer service experience is required. IT experience is desirable. Familiarity with computers hardware and/or using customer relationship management software moves you straight to the front of the line!
We are looking to hire the right candidate with the perfect balance of IT and Marketing experience, so if you have 2+ years of experience, a consistent and stable work history, and love making money providing outstanding customer service--apply today!
Job Responsibilities
Successful candidates will:
- Provide excellent customer service.
- Maintain accurate notes regarding contact with customers.
- Understand and communicate all services and software products and services, including new and varied technological features, and service options lineup to our customers.
- Demonstrate the highest degree of professionalism and salesmanship through the use of relationship building and effective communication skills.
- Demonstrate a motivated and positive work ethic based on accountability and reliability.
- Have fun and make money!
Compensation
- $30K as a base wage, PLUS commission!
Requirements
What We’re Looking For
Career-minded employees with:
- Some computer IT support experience
- 2 years proven track record of stable employment in customer service experience.
- Articulate, with strong oral and written communication skills. Must be detail oriented.
- Proven track record of success in sales of telecommunications products a plus
- Ability to work independently and be self-motivated.
- Must have the ability to multi-task in a sales quota environment.
- Previous experience using computer-based tools essential
Must Have Requirements:
-Computer literate and knowledge of windows.
-Good spelling and grammar.
-Ability to think of innovative ways to get results.
-Able to recover quickly from setbacks.
-Able to take responsibility for handling details.
-Applicant must be energetic, positive & assertive.
-Must have a professional appearance.
-Must be a team player.
-Must be willing to learn.
-Receptive to new ideas.
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