Sr. Manager Database Admin Operations

NeuStar (NYSE: NSR) provides the North American communications industry with essential clearinghouse services. We operate the authoritative directories that manage virtually all telephone area codes and numbers, and enable the dynamic routing of calls among thousands of competing communications service providers (CSPs) in the United States and Canada. All telecommunications service providers (TSPs), as well as  CSPs that offer telecommunications services to the public at large, must access our clearinghouse as one of our customers to properly route virtually all of their calls. We also provide clearinghouse services to emerging CSPs, including Internet service providers, cable television operators, and voice over Internet protocol, or VoIP, service providers. In addition, we manage the authoritative directories for the .us and .biz Internet domains, as well as for Common Short Codes, part of the short messaging service, or SMS, relied upon by the U.S. wireless industry.

 
Sr. Manager Database Admin
Manage DBA team to manage all Neustar production and non-production databases on 24x7 basis. Coordinate and assign work to database team, implement new projects per schedule and enhance internal procedure and processes to achieve best business results.

• Manage Database Admin Team whose technical responsibilities include Oracle Server clustered, non-clustered and replicated databases as they relate to Production, Test, Development, Reporting, DataWarehouses, Infrastructure environments, at multiple on-shore and offshore locations.
• Provide strong leadership and direction to Database Administration team with strong mentoring and technical skills.
• Architect database solutions based on existing and emerging technologies and align their benefits with the business strategy and needs of the businesses.
• Provide level 2 supports, performance optimization & troubleshooting for all areas of responsibility as it relates to Database Systems.
• Provide 24/7/365 hands-on support when required for all areas of responsibility of the team.
• Maintain excellent communication with local and global teams, IT, developers and business users for all requirements and issues.
• Delegate technical issues, tasks and responsibilities to appropriate team members, within a defined project management, change control and incident management framework.
• Maintain complete inventory and documentation of deployed systems and managed applications.
• Ensure that all systems are backed up & monitored according to business requirements & notify data owners when there are failures.
• Identify operational inefficiencies and infrastructure risks within the environment and work with the application development team as well assupported businesses in an effort to optimize, make corrections and mitigate risks.
• Ensure optimal resilience of deployed systems and meet all disaster recovery and compliance requirements dictated by the business.
• Establish and enforce standards, best practices, policies and procedures pertaining to database management and architecture, security, compliance/ regulatory requirements, maintenance and performance.
• Cross train members of the Database team in all responsibilities and maintain a daily and weekly rotation schedule for these.
• Maintain a regular project planning, review and meeting schedule with team, peers, management and clients.
• Interface with external vendors in troubleshooting complex, cross-platform issues.
• Provide comprehensive cross-training for engineers & support personnel on front-line client troubleshooting & support.
• Perform all required management/ personnel tasks in a timely, professional manner.
• Work with individuals to establish personal career plans and performance goals, review performance against goals and conduct performance reviews.

15+ yrs of IT experience in technical and managerial role.

5+ yrs managing Enterprise level operations DB teams, offshore experience a plus.

Working experience and strong knowledge of all Oracle database technologies relating to high availability, replication and high performance.

Must be self motivated, able to handle multiple tasks and have extreme attention to details.

 
Education

Bachelor degree in Management or IT

The rich and varied personal and professional backgrounds of our employees make NeuStar a dynamic and rewarding company at which to build a career. We invite you to join us
 

An Equal Opportunity Employer M/F/H/V.

NeuStar, Inc. considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or status as a Vietnam-era or special disabled veteran in accordance with federal law. NeuStar, Inc., complies with applicable state and local laws prohibiting discrimination in employment and provides reasonable accommodation to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state and local laws.