Sales Support Specialist

SUMMARY: The Sales Support Specialist is primarily responsible for supporting the SMB sales team with boarding new sales channels and managing the customized pricing process.  The role also requires the Sales Support Specialist to act as backup to the sales managers while they're in the office and visiting channels in person.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 
 Get contracts, marketing materials, and other materials prepared and shipped to sales channels
Get new sales channel boarding process managed 
Get Vendor Application & W-9 Forms completed and turned into Finance Team  
Get sales roster with agent names
Get Code of Conduct from channels and agents 
Get channels set-up in Partner Portal 
Get product and Partner Portal training sessions scheduled w/ trainers 
Get Monitoring Instruction (If Telesales) 
Get channels set-up in Sales Force 
Get background check completed on channels
Send collateral materials to channels
Get the custom contract process managed 
Get Price Request received from sales channels 
Get Price Request entered into Sales Force 
Get credit check run for new prospects
Get prices refreshed upon request from channels
Get custom contracts created 
Send notification of closed custom contracts to cross functional team
Enrollment 
Pricing 
Sales Team
Get Incentive Cards and gifts prepared and mailed to channels, as approved 
Get ABC agreements created for prospective sales channels
Get sales rosters from channels updated on a monthly basis
Get revised processes & improvements to Partner Portal and other sales tools implemented
Get competitor activities and products captured by the SMB team distributed to LP team
Get Sales Managers supported while they're traveling and visiting with channels
Get Sales Managers and channels support utilizing cross functional teams

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A.A. Degree in Business or related field and/or a minimum of five years experience in a business/sales environment
Proficient in MS Office software, especially MS Excel
Proficient using Salesforce.com or other sales database
Excellent verbal and written communication skills including superior listening skills
Well developed presentation skills
Ability to develop standard sales reports and ad hoc reports
Must be detail-oriented and have excellent customer service, organizational, and follow-up skills.
Trade show experience preferred; must have the ability to travel occasionally on an as-needed basis.
 Must be able to operate in a fast-paced organization and handle multiple projects simultaneously.

LANGUAGE ABILITY:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATH ABILITY:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.