Technical Sales Engineer, Cincinnati, OH  

The Technical Sales Engineer (TSE) will be working closely with the sales team and our key vendor partners in the development of information security opportunities within the CBTS customer base.

(1)   The security engineer will focus heavily on technical discussions with customer to identify key design requirements, describe applicable vendor product features and functions, develop bill of materials and design documents, and assist in scoping services required for implementation and management of the proposed infrastructure.

(2)   The security engineer will also be expected to be a part of the services activities when necessary including proof of concept or pilot activity to showcase vendor solutions.

(3)   This position will be held accountable for helping achieve specific direct sales revenue goals as well as perform agreed upon major business objectives designed to further company wide business goals.

(4)   Requires 5-7 years of IT experience with at least one year of security experience.

(5)   Proven track record of helping sales account mgrs close deals with Fortune 1000 customers by overcoming "perceived" and real customer technical hurdles while at the same time articulating product technical value propositions and benefits.

(6)   The individual chosen for this role will be expected to study vendor solutions and pass industry certification tests on a regular basis.

Business skills required of the ideal candidate include:

• Self initiated/motivated.
• Passionate about technology and a fast learner.
• Reseller or vendor experiences a plus.
• Ability to travel – 25% travel to regional areas outside of Cincinnati.
• Strong customer communication and presentation skills.
• Conducting sales presentations and demonstrations for existing and potential customers and partners.
• Management of the technical relationship with all customers and prospects during the sales process.
• Detailing and presenting our product features, operation, support services and outlining the resulting value propositions to customers and partners.
• Responding to RFP/RFI/RFQs in coordination with RFP team.
• Writing statements of work for projects and potential projects.

Technical Skills required of the ideal candidate include:

•  Broad understanding of networking concepts and technologies.  Packet capture experience a plus.

• Experience with performing evaluations of software applications including installation, troubleshooting and support.

• Strong security background with knowledge of security technologies, concepts and threats.

• Understanding of access control and authentication a plus (RADIUS, LDAP, RSA, TACACS)

• Desirable technological understanding of: Cisco, Juniper, Bluecoat, F5, RSA and/or Trend

Additional post-sales responsibilities will include:

• Providing detailed/timely customer product feedback and feature requests to product management.
• Architecting and recommending specific deployment solutions of our products for customers.
• Performing and managing product implementations at customer locations in close coordination with the operations/deployment team.
• Performing informal technical product training for customers and partners.
• Troubleshooting and resolving product issues discovered during the trial or implementation process.