Professional Customer Service Office Associate
10/29/2009		 Apply for this job now!
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Job Overview

Company: Haverty Furniture Companies, Inc.
Location: map it!US-FL-Brandon
Base Pay: N/A
Employee Type: Part-Time
Industry: Consumer Products
Retail
Manages Others: No
Job Type: Admin - Clerical
Customer Service
Retail
Req'd Education: Not Specified
Req'd Experience: At least 1 year(s)
Req'd Travel: None
Relocation Covered: No
Contact: Not Available
Phone: Not Available
Email: Send Email Now
Fax: Not Available
Ref ID: Not Available
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Company Overview

Havertys was founded in 1885 as a single store in Atlanta, Georgia. In the years since, Havertys has become one of the leading retailers of furniture in the U.S., today operating more than 120 stores nationwide. Widely known for a unique offering of high quality merchandise and outstanding customer service, Havertys is also proud to be a company in which employees can and do have a genuine pride in their careers and a true sense of belonging within the company.

Job Description

PROFESSIONAL CUSTOMER SERVICE OFFICE ASSOCIATE MAJOR FUNCTION:

Works directly with customers to process furniture orders.  Completes all aspects of the transaction including receiving payments and scheduling deliveries to ensure a magnificent Havertys experience.

PROFESSIONAL CUSTOMER SERVICE OFFICE ASSOCIATE SPECIFIC DUTIES:

  • Answer incoming calls and direct calls as needed.
  • Take payments over the counter.
  • Balance transmittals/prepare bank deposits.
  • Handle sales after completion by salesperson, including accepting payment on cash sales and down payments on charges. Get appropriate signatures on contracts and revolving charge agreements.
  • Take complaints and write up customer service reports.
  • Perform the daily pre-call activities for the store.
  • Balance cash drawer every morning and evening.
  • Complete designated computer reports assigned as needed.
  • File customer tickets.
  • Communicate with Havertys Credit Services for any A/R change.
  • Maintain security on all money-related areas.
 

Job Requirements

PROFESSIONAL CUSTOMER SERVICE OFFICE ASSOCIATE REQUIREMENTS:
  • Minimum one year experience in office environment with Microsoft Office experience required.
  • Must be able to stand long periods of time.
  • Need to have strong math skills.
  • Excellent communication skills required.
  • Must be able to work nights, weekends, and holidays.

 

This is a part time position

 
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