The Biller performs a variety of insurance billing, data entry, and general front office tasks and duties including, but not limited to generating and billing out claims; benefits eligibility verification; documenting diagnosis and production; tracing payments; assisting with patient dismissal; scheduling; and answering the telephone.
- Bill out claims and supplementals on a daily basis
- Prepare and submit specialty referrals on a daily basis
- Review all insurance claims and treatment authorization requests for proper submission on a daily basis
- Prepare production report (by doctor and by insurance) on a daily basis
- Process claims of inquiry forms to request changes to, or a re-evaluation of, a claim or treatment authorization request weekly, as required
- Maintain accurate billing data, reporting/supporting documents, records, and reports
- Trace all outstanding claims on a weekly basis
- Answer patient questions concerning claims, insurance, HMOs, Denti-Cal, etc.
- Other duties as assigned by the Office Manager, Regional Manager, and/or Dentists