Job Snapshot
Location:
Lake Oswego, OR 97035
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Other Pay:
Bonus Eligible & 401K matching
Industry:
Computer Software
Other Great Industries
Internet - ECommerce
Job Type:
Engineering
General Business
Sales
Experience:
At least 2 year(s)
Contact Information
Description
Cyborg ©Systems is back….as Accero!!
One of the most trusted names – and trusted platforms for HR and payroll management – is back…as Accero. For over 35 years, the Accero Cyborg © Human Capital Management (HCM) solutions have been the choice for mid-sized and large companies in the US, Canada, the UK, Australia and New Zealand - companies that demand scalability, performance and flexibility.
Accero serves customers in the United States (US), Canada, and the United Kingdom (UK). Accero offers options for traditional licensing or software-as-a-service (SaaS)-based subscription. Accero is headquartered in Lake Oswego, Oregon (US), with offices in Chicago, Illinois (US), and Cornwall, Ontario (Canada).
The Business Analyst role will be responsible for the customization and development of applications within the Salesforce.com environment as well as integration with exiting SaaS and legacy systems. In addition to the day-to-day Salesforce.com responsibilities the role will also require the analyst to become familiar with other SaaS and legacy system - assisting with upgrades, new implementations, and integrations across various systems.
Summary: In this role, you will work with management and staff to determine business needs and develop required reports and dashboards within the CRM tool. The Business Analyst will provide technical strategy and direction to ensure the Salesforce.com application aligns with, and meets Accero business requirements. You will provide best practices and recommendations for integration and application development, deployment, and iterative refinement.
o Manage the Salesforce.com CRM application – responsible for maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports
o Maintain user roles, security, profiles, workflow rules, etc.
o Train new end users on the salesforce.com application
o Maintain system metrics to track trends in usage and data integrity
o Identify SF.com usage problems and craft technical / communication plans to remedy
o Participate in cross-functional teams that address strategic business issues involving CRM and sales operations
