Duties and Responsibilities (include but are not limited to the following):

1. Responsible for the operational performance of the department, including cashiering, service desk, shrink, store paperwork and documentation, merchandise adjacencies presentation, signing ad set, special promotions, freight processing, and inventory control.

2. Responsible for the merchandising of the department.

3. Assists customers in the selection and purchase of merchandise.  Assists customers with product information.

4. Responsible for in store implementation of the Big Lots credit card program, supporting events and marketing centered around driving sales from this program.

5. Responsible for maintaining and updating price hold files created by the department.

6. Responsible for inventory maintenance, including ordering upholstery and mattress merchandise, in an effort to maximize sales and turns of inventory.

7. Responsible for perpetual counts (PIA) in keeping on hand counts accurate.

8. Responsible for third party delivery program at store level, assuring the program is understood by customers and contracts are completed properly.

9. Must participate in controlling shrink and achieving store shrink goals.

10. Maintaining positive associate relations with all associates within the organization and continuous communication with all members of management.

11. Assists in training department and store personnel in furniture functions, including sales and customer service techniques.