Automotive Service Writer - Management Trainee Position

Tires Plus of Hudson, Wisconsin needs a trusted professional to help manage a large volume  store operation and generate increased return on investment, improved market penetration, and excellent customer service.

This qualified person will provide positive leadership to all store employees to encourage sales and profit growth.  They will fully implement and support Tires Plus programs and follow and enforce company policies and procedures.

SPECIFIC JOB DUTIES:

1.   Achieving Quotas (Must be able to work in a quota driven environment)

·Achieve sales quota
·Achieve net profit quota
·Achieve inventory turnover quota
·Achieve A/R collection quota
·Achieve gross profit quota

2.   Customer and Company Relations/Sales and Marketing Activities

·Fully and quickly address customer sales and service questions, problems and opportunities through all available resources.
·Routinely contact and visit customers to foster improved communications and build upon relationships. 
·Insure all customers receive courteous, efficient service from all store employees.
·Work to improve profitability and success of stocking dealer accounts utilizing all resources of the Tires Plus program.
·Promote, implement and sponsor dealer training clinics and seminars.

3.   Managing/Protecting Company Assets

·Insure proper maintenance and protection of Company store facilities, vehicles, equipment, and other physical assets of the Company.
·Minimize operating expenses and use Company funds and assets in the Company's best interest.
·At all times, uphold the Company's integrity through accurate paperwork and in store security measures.
·Follow and enforce all Company operating procedures and policies and reporting requirements. (Security Program, Hazardous Materials Program, etc.)
·Adequately maintain, secure and submit all documents, reports and other administration required to operate the business and as requested by management.
·Insure sales areas in store are clean and properly merchandised and stockroom area is clean and orderly.
·Protect the company's cash receipts through timely deposits and in store security measures.
·Monitor and/or pursue the collection of accounts receivable, accurately complete daily paperwork and submit on a timely basis.

4.   Managing People

·Hire and promote quality personnel and set high performance standards.
·Use Company training resources to train and develop personnel to perform efficiently and effectively.
·Personally monitor the development of employees to insure that recognition and promotions are accomplished.
·Regularly meet with all employees to communicate Company goals, expectations and philosophy of customer service.
·Understand and utilize the Company's personnel policies in regard to all employee accounts