Ferrellgas Customers across the country look to qualified specialists just like you for answers to questions about Ferrellgas’ wide range of products and services. We are looking for a Customer Service Specialist who would enjoy a flexible schedule, and will work 20-30 hours a week. This is a daytime/ weekday position.

 

** Part time position available **

 

Our Customer Service Specialists use their 2-5 years of experience to seek creative solutions for our clients regarding product support, vital safety questions, account creation, and billing reconciliation. We reward our teammates with excellent compensation, an ample benefits package, an Employee Stock Ownership Plan, and even a bonus program. 

 

Essential Functions

·          Provides local customer service by setting up new customer accounts, assists walk-in customers, and handles customer complaints.
 

·          Enters updates and maintains customer orders and information in PeopleSoft system and assists in various dispatch-related activities supporting the Service Center Management team.

·          Assists in delivery and service process by addressing and correct skipped orders, inaccurate directions and tank obstructions.

 

·          Supports customer growth and provides information to our customers and prospects on available programs and program enhancements.

·          Position hours will vary based on business needs