Job Duties and Responsibilities

THIS IS A REMOTE SATELLITE TV INSTALLER POSITION FOR THE Bloomington/Bedford area.  The installer will work from his home and be responsible for inventory, van and other equipment.  Position may require long drive times.

The Satellite TV Installer / Technician spearheads the installation, as well as assists with testing and repairing equipment that receives digital signals for residential customers by performing the following duties:

·         Uses problem-solving and technical skills to install satellite dishes and related equipment

·         Evaluates job site to assess optimal placement of satellite dish and communicates with customers to review the installation process

·         Troubleshoots systems to determine the appropriate resolution for reported problems with usage

·         Provides customer education regarding system usage

·         Manages the administrative processes including van inventory and appropriate documentation

·         Ensures that the highest quality of service is provided to promote superior customer satisfaction

·         Adheres to safety guidelines and requirements

Education and Experience

High school diploma or general education degree (GED); and the ability to learn and perform required duties. Working knowledge of satellite/television installation services preferred, but not required. A valid driver’s license with a clean driving record is required.  A background check and drug test will be preformed as part of pre-employment.

Skills and Qualifications

·         Must be willing to work flexible hours, including weekends, and will be compensated for overtime

·         Ability to read and comprehend simple instructions, short correspondence and memos

·         Must also be able to write simple correspondence, effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization

Additional Information

Physical Demands:

·         Employees must frequently lift and/or move up to 75 pounds

·         May occasionally be required to lift up to 125 pounds

·         Must be comfortable working in small spaces and/or various heights

·         Employees must be able to safely operate a motor vehicle and will be required to safely climb ladders

·         Employees, including any tools or equipment that are carried, must be able to remain within the weight requirements of 350-pounds

Benefits:

·         We provide paid training, vans, tools and uniforms

·         Medical, Health Savings Account, dental and vision insurance

·         Flexible spending options and Employee Assistance Plan

·         401(k) and Employee Stock Purchase Plan

·         Tuition reimbursement

·         Employee Referral Program

·         FREE DISH Network Satellite TV System and Programming

·         Opportunity for a level of responsibility that could take years to reach in other companies

We are a Drug Free Workplace

Dish Network is an Equal Opportunity Employer