CUSTOMER SERVICE REPRESENTATIVE
Spherion is a staffing and recruitment industry leader with thousands of satisfied clients nationwide. We offer the successful candidate the opportunity to work for our clients in either full-time or temporary positions. We pride ourselves on our strong commitment to client satisfaction, and our focus on helping our employees find their next job.
To help us continue driving their business forward, our client is in search of experienced, top-tier Customer Service Representative to join their team in Cedar Rapids, IA…
This is a contract to permanent position and the pay for this position is based on a competitive market rate.
Job Description:
- Candidates will be responsible for answering incoming calls and having direct communication with customers
- Candidates will be working in a fast paced, high pressured environment and must be able to keep their composure when the situation calls for it.
- Candidates must possess experience working in a well structured environment and must be team-oriented employee
- Candidates will work in-depth with the customer regarding to his/her needs or issues to resolve them and suggest additional information for future reference