Memorial Hermann Medical Group, Friendswood location, has an opportunity available for an energetic Practice Manager with at least 2 years experience working in a clinic setting. Clinic has 4 physicians in the specialty areas of Internal Medicine and OB GYN. Office hours are M-F, 8am-5pm.
BASIC FUNCTION: Position is responsible for supervising all day-to-day practice operations including administrative and clinical staffing, patient appointment scheduling, time of service collections activity, payment and claims filing accuracy/posting.
PRINCIPAL ACCOUNTABILITIES:
1. Promotes the treatment of patients through efficient scheduling, clinical care and flow, collections processes, and outstanding customer service.
2. Assists with the planning, development, and direction of capital expenditures, business objectives, departmental goals, and special projects.
3. Leads in the preparation of departmental compliance with all regulatory requirements.
4. Assigns work and manages the activities of practice personnel. Trains, monitors, and evaluates staff as necessary.
5. Understands the fundamental importance of customer service and develops processes and culture that support excellent customer service, the adherence to regulatory standards, and the achievement of business objectives
6. Supports the instruction of educational programs that promote staff competency.
7. Monitors quality improvement efforts and makes recommendations for change as necessary.