Automotive Sales / Internet Consultants

Automotive Sales & Internet Sales Consultant

Serving the Ellicott City area, Norris Acura West, located at 8559 Baltimore National Pike in Ellicott City, MD, is your premier retailer of new and used Acura vehicles.   We have a dedicated sales staff and top-trained technicians are here to make our customer’s shopping experience fun, easy and financially advantageous.

Norris Acura West gearing up for 2009 to be a successful sales year, and we are hiring EXPERIENCED automotive sales professionals who want to take their career to a new level. We are interested in dynamic, outgoing individuals who can build relationships and continuously close business. If you are a polished, professional automotive salesperson with a proven track record, then we want to hear from you.

With a reputation of quality automotive products and top-notch service, we are the premier choice in an automotive career. Now is the best time to get a fresh start in the automotive industry!

We provide:

• Commitment to internal promotions

• Aggressive  pay plans  that reward top performers

• Medical, dental, vision, disability, life, and company 401k

• Professional work environment

• Aggressive marketing strategy coupled with state of the art internet marketing

• Demo Allowance

• Internet Sales Consultant Job Description

• Keeping a dealership's website up-to-date with vehicle specifications and availability.

• Managing Internet sales leads, responding to inquiries in a timely fashion and answering questions on available stock and product performance.

• Selling a minimum number of vehicles or bringing in a minimum of customers from the Internet, based on goals and objectives defined by the sales manager.

• Coordinating with a webmaster to update the website and create Internet promotions and advertisements.

• Scheduling appointments with interested buyers for test drives and delivery of vehicles.

• Disclosing terms of sales with consumers and reviewing sales with dealership management.

• Preparing sold vehicles for customer delivery prior to customer arrival, ensuring that the customer understands their vehicle's operating features, warranty and paperwork.

Requirements for the position include:

An Internet sales specialist should be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date.

All sales personnel require strong communication skills in order to work most effectively with customers.

Sales Consultant Job Description

• Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs.

• Selling a minimum number of vehicles based on the goals and objectives defined by the sales manager.

• Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.

• Offering test drives to all prospects and following dealership procedure to obtain proper identification prior to test drive.

• Keeping abreast of new products, features and accessories available, and translating their benefits to customers. Attending product and sales training courses.

• Referring closed deals to the finance and insurance (F&I) manager along with properly completed paperwork (insurance information, trade title, etc.).

• Preparing sold vehicles for customer delivery prior to customer arrival, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.

• Introducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.

• Following up on all post delivery items including tag/title work, and any special requests to be sure that all customer expectations are met.

• Maintaining a buyer follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

Job Requirements

Sales associates should have excellent communication skills, be organized and able explain the products, their features and benefits compared to competing brands.