Sales Engineer

Description

General Informatics
Sales Engineer

---

General Informatics mission is to become a company  that  facilitate most benefit from best use of Technology. In the process it aspires to become a company that is loved by its customers, who can succeed using technology easily, effectively and economically and by its employees who can maximize their potential in enabling so.

General Informatics operates as a shared Technology department for 30+ companies. It supports, manages, and implements their IT needs through standardized  processes and best practices. It pioneered the  model of pay-for-performance and thus allows its customers to have a predictable IT budget. Through a  standard yet deep understanding of the customer’s core business it aligns technology towards their growth thus tying its future with that of its customer.

General Informatics  has offices in Baton Rouge, New Orleans, and has its R&D center in India. The company employs Louisiana  educated and trained engineers and advisors. These are then backed by its Global NOC which houses 260 engineers operating 24 / 7.  General Informatics partners with Microsoft, HP, Xerox, IBM, Oracle, Deltek and other leading companies

Sales Engineer

The Sales Engineer will be responsible in developing new opportunities, educating and communicating the value of General Informatics solutions to prospects, making presentations and finally closing the deals. The main portfolio of services will include:

TotalCARE™ support plans, Polycom phone system, totalCareVAULT – Backup Solution

        Daily Duties

1. Identify, research  and compile prospects to sell IT services and products
2. Keep detailed records on Opportunity in Company CRM and update activities daily
3. Make calls and visit with prospects
4. Demonstrate the value of services and ROI
5. Close Sales – sign contracts and help with Client on-boarding process
   
   Primary Responsibilities

• Sell TotalCARE™ portfolio of Computer support services, ATX phone system and Data Backup solution.

• Develop and foster networking opportunities. Constantly plant seeds to build relationships and market General Informatics offerings to potential prospects.

• Prospect potential client opportunities that would fit well with General Informatics’ offerings and set appointments weekly.

• Conduct presentations weekly to prospective clients, communicating General Informatics’ expertise that will impact the client needs.

• Gather needed analysis in order to identify and present the relevant financial impact.

• Through presentations, open opportunities with prospective clients to provide solutions that will introduce new products and services to make it possible for them to meet their operational, financial and security needs.

• Generate revenue to meet sales/profitability budget goals.

• Communicate the vision and overall goal of your customers to the supporting team within General Informatics through periodic meetings and other formats.

• Maintain a deep understanding of customer’s current requirements; anticipate future needs.

• Offer solutions that bring lasting value to the customer and General Informatics.

• Conduct monthly and annual business reviews to identify ways to improve service and expand business.

• Provide sales forecast information in ConnectWise CRM tool.

• Effectively manage account profitability.

• Achieve projects and budget for both overall sales volume and profit margins.

• Apply financial data to identify trends, threats and opportunities.

• Responsible for accounts receivable and claims with overall account analysis

• Use data gathering tools for customer reporting and problem solving, as well as regular executive summaries.

• Use data resources to assess the business, identify potential opportunities and manage the annual plan.

• Present analysis of General Informatics’ service cost-effectiveness and communicate value return to client

• Demonstrate a degree of knowledge of technical aspects of the products/services proposed for sale.

• Demonstrate an understanding of the customer’s use of products/services.

• Maintain and continue to enhance industry subject matter expertise by

Requirements

Hunter

• 2+ years of demonstrated outside sales experience – IT industry experience a must.

• Some College or Technical Certification or Sales Methodology Training

• Excellent sales and negotiating skills with close attention to detail

• Excellent oral and written presentation skills

• Highly motivated, self-disciplined and focused on getting results through the use of professional selling skills

• Good listening ability that will aid in understanding customer needs and provide sound product/service solution recommendations

• Computer literacy with Microsoft Office including Word, Excel, Powerpoint, Outlook, Sharepoint and other related applications/tools