Job Snapshot
Location:
7200 NW 86th Street
Kansas City, MO 64153
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Industry:
Consulting
Education - Teaching - Administration
Sales - Marketing
Job Type:
Education
Sales
Experience:
Not Specified
Contact Information
Description
• Making outbound and taking inbound calls from individuals interested in enrolling at Grantham University. Individual inquiries will be focused on our degree programs(Associate, Bachelor or Masters). All customer contact is with "warm" leads-no cold calling
• Process admissibility, transferability of credit, and residency for all new and readmitted undergraduate students; provides input and recommendations in determining admissibility of "special consideration" cases.
• Informs students and families about educational opportunities, admission, transfer of credit, financial assistance, and university policies and requirements.
• Maintains communication via telephone, correspondence, and/or electronic mail with prospective students through all stages of the recruitment and admission process.
• Meeting and exceeding pre-established sales / enrollment objectives
• Utilizing relationship development and communication skills to build and manage a strong sales pipeline
• Informs individuals on educational alternatives based on their personal and professional interests
• Capturing relevant learner information on a variety of software systems and applications
• Developing an in-depth understanding of how to represent and sell degree programs.
• Performs miscellaneous job-related duties as assigned
Requirements
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to communicate effectively, both orally and in writing
• Ability to interpret, adapt, and apply guidelines and procedures
• Knowledge of programs/services available to university students.
• Knowledge of student recruitment and retention issues
• Ability to investigate and analyze information and to draw conclusions.
• Ability to work effectively with diverse populations.
• Knowledge of customer service standards and procedures.
• Displayed success in a performance-driven sales environment which utilizes metrics and measurements
• Desire to work in a progressive but competitive environment, with a variable compensation plan based on sales achievement over a 6 month period
• Advanced understanding of consultative selling, uncovering buying decisions and understanding customer needs.
• Clear ability to multi-task and learn and leverage a variety of software applications.
Grantham University is an EOE m/f/v/d